GROUCHPUSS Posted August 17, 2013 #1 Share Posted August 17, 2013 I DISLIKE a lot the new Carnival booking engine. It is not very user friendly. Link to comment Share on other sites More sharing options...
pungo3 Posted August 17, 2013 #2 Share Posted August 17, 2013 It also has several remaining bugs. Tried it this am for Dec 2013 - Feb 2014 and was told no cruises available. I had to shut down their website and go back in before it would work.:( Link to comment Share on other sites More sharing options...
Kamloops50 Posted August 17, 2013 #3 Share Posted August 17, 2013 I have found the Carnival site always poorly designed. Link to comment Share on other sites More sharing options...
jzozo Posted August 17, 2013 #4 Share Posted August 17, 2013 It's bad. :mad: Link to comment Share on other sites More sharing options...
larkz Posted August 17, 2013 #5 Share Posted August 17, 2013 It's really been screwy lately. Returning a message that no results were found (in error) is just about the worst thing that a commercial website could do. No doubt marketing people and number crunchers are Carnival are screaming loudly at their web development/IT department. Link to comment Share on other sites More sharing options...
ccruisequeen Posted August 17, 2013 #6 Share Posted August 17, 2013 I still use the old one. What's the link to the new one? Link to comment Share on other sites More sharing options...
GROUCHPUSS Posted August 17, 2013 Author #7 Share Posted August 17, 2013 I still use the old one. What's the link to the new one? I just go in through Carnival.com Link to comment Share on other sites More sharing options...
GROUCHPUSS Posted August 17, 2013 Author #8 Share Posted August 17, 2013 Now it is back to the old way. Link to comment Share on other sites More sharing options...
irishnyc Posted August 17, 2013 #9 Share Posted August 17, 2013 I just tried to price a cruise going to Plan & Book > Find Cruises, and it found nothing when I put in my details. I started over again and used Cruise Search from the main page and it worked fine. Definitely buggy. Link to comment Share on other sites More sharing options...
fototaker Posted August 17, 2013 #10 Share Posted August 17, 2013 Worse yet, they do not provide all the pricing for specific cruises! I just booked for december and saw no early saver and a new the more the merrier rates....I called and actually booked under a past guest (and it still does not show up on the booking page ) with a reduced deposit for $10 more per person.. Still no price protection.... Link to comment Share on other sites More sharing options...
cathyz Posted August 17, 2013 #11 Share Posted August 17, 2013 Worse yet, they do not provide all the pricing for specific cruises! I just booked for december and saw no early saver and a new the more the merrier rates....I called and actually booked under a past guest (and it still does not show up on the booking page ) with a reduced deposit for $10 more per person.. Still no price protection.... Early Saver disappears 5 months before a cruise if it's 7 days or longer. And if there is a special promotion, there is no Early Saver available during that sale. Link to comment Share on other sites More sharing options...
BigRed93 Posted August 17, 2013 #12 Share Posted August 17, 2013 I use it to get an idea, then I call. Because I know what I want it is super quick. I don't like they only show 10 cabins with no other choice. So I call to see if the one I might want is available even if it doesn't show. Sent using the Cruise Critic forums app Link to comment Share on other sites More sharing options...
Cruisin'Allie Posted August 19, 2013 #13 Share Posted August 19, 2013 I thought it was just the way to mobile version was but I went to look today and it is so counter-productive. I want to search by date not price. I had to click into three different "prices" to find the date I want.... Stupid! Why can't we just look down a list of dates like we used to do?? Also I've been trying to view my docs for my Breeze cruise and for a week now they've been "down" with the towel animal page. I luckily have an earlier version of my docs that I had printed, they just don't show excursions I've booked since then. Definitely not very good for a company image. Sent from my iPhone using the Cruise Critic forums app... Please excuse typos! Link to comment Share on other sites More sharing options...
BananaAnna Posted August 20, 2013 #14 Share Posted August 20, 2013 I thought it was just the way to mobile version was but I went to look today and it is so counter-productive. I want to search by date not price. I had to click into three different "prices" to find the date I want.... Stupid! Why can't we just look down a list of dates like we used to do?? Also I've been trying to view my docs for my Breeze cruise and for a week now they've been "down" with the towel animal page. I luckily have an earlier version of my docs that I had printed' date=' they just don't show excursions I've booked since then. Definitely not very good for a company image. Sent from my iPhone using the Cruise Critic forums app... Please excuse typos![/quote'] Something you might try when trying to get into your booking but are sent to the Oops page.... the url on the Oops page has your booking number at the end - delete those (example 12ABC3) and press enter. This has been working for me to get around the error page. Link to comment Share on other sites More sharing options...
cruise_girl2002 Posted August 20, 2013 #15 Share Posted August 20, 2013 ok, honestly, I don't know what some of you are talking about. I have the old search page, and have had the old one everyday for months. mine never changed. yay! lol Link to comment Share on other sites More sharing options...
GROUCHPUSS Posted August 20, 2013 Author #16 Share Posted August 20, 2013 It is back to the old way when I just checked. Link to comment Share on other sites More sharing options...
bonnie&clydecruzers Posted August 20, 2013 #17 Share Posted August 20, 2013 Its horrible , I'm trying to search for 2014 cruises and it only gives me like 2 cruises. I had to go search by the ship name cause the month search wasn't working. Link to comment Share on other sites More sharing options...
jonesjgqg Posted August 20, 2013 #18 Share Posted August 20, 2013 I have the old search page, and have had the old one everyday for months. mine never changed. Link to comment Share on other sites More sharing options...
BananaAnna Posted August 20, 2013 #19 Share Posted August 20, 2013 i have the old search page, and have had the old one everyday for months. Mine never changed. caution: Link ^^^ appears to be spam or virus!!! Link to comment Share on other sites More sharing options...
sjcruiser Posted August 20, 2013 #20 Share Posted August 20, 2013 I like the current version, but I think the sales or promotion tactics are less to be desirable. I'm use to booking myself along with knowing all the pricing differences that can occur within a category, deck and section of the ship, but I think it would drive a new cruiser looking to book themselves, bonkers. A week or so ago I went on to check a rate for an IS on our Breeze cruise in 11 days, and the rate which started at $400, jumped up almost double for a decent location. I think they have to many booking rates, sales categories and promotions some of which are listed at the same price, but are just named differently, which is frustrating. Link to comment Share on other sites More sharing options...
Lovefuninthesun Posted August 20, 2013 #21 Share Posted August 20, 2013 Several cruises that I have looked at repeatedly now don't even appear as an option. I find it hard to believe that those several cruises on various ships all simultaneously sold completely out! Truly, Carnival's website is the worst website of any travel entity. Period. It amazes me that a huge corporation such as CCl continues to tolerate such a terrible, terrible website.:mad: Link to comment Share on other sites More sharing options...
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