SanFranBayCruiser Posted July 6, 2005 #1 Share Posted July 6, 2005 We were going to travel with friends for the holidays on the Star Princess but, they informed us that they can no longer go. We booked and deposited the trip for them, how long until we receive our deposit refund on their cabin from Princess? We paid by VISA debit card. Link to comment Share on other sites More sharing options...
PrincessAddict Posted July 6, 2005 #2 Share Posted July 6, 2005 Could take anywhere from 2 to 4 weeks before you see anything.... Link to comment Share on other sites More sharing options...
Toto2Kansas Posted July 6, 2005 #3 Share Posted July 6, 2005 We were told when we were double charged on a past cruise by a TA (that we no longer use) that it can take one complete billing cycle of your CC before it shows up as a credit on your statement. I think the 2-4 weeks is a very accurate estimate. Link to comment Share on other sites More sharing options...
KAKcruiser Posted July 6, 2005 #4 Share Posted July 6, 2005 I got my deposit refund posted on my credit card in a couple of DAYS. I was impressed! Link to comment Share on other sites More sharing options...
Pam in CA Posted July 6, 2005 #5 Share Posted July 6, 2005 When our cruise on the Coral Princess was cancelled due to it not being ready on time (it was brand new and delayed being handed over to Princess), the money was refunded back to our credit card in less than a week. Since it was 10 days before sailing (and two weeks before Christmas), we had the money back and available to pay for another cruise in just days. Link to comment Share on other sites More sharing options...
M&M CRUZERS Posted July 6, 2005 #6 Share Posted July 6, 2005 and received our credit within 24 hours. Can't beat that for service. Link to comment Share on other sites More sharing options...
Druke I Posted July 6, 2005 #7 Share Posted July 6, 2005 Last time we had to cancel, the credit showed up on the next credit card statement (two weeks?). No pulling teeth for that one. Link to comment Share on other sites More sharing options...
Lynda90 Posted July 6, 2005 #8 Share Posted July 6, 2005 I think it depends on the card that's been used. My Amex was credited within one day of cancelling. Link to comment Share on other sites More sharing options...
SanFranBayCruiser Posted July 6, 2005 Author #9 Share Posted July 6, 2005 Wow thanks for all the very quick replies. Our TA told us it could be up to one billing cycle but, I know Princess is very good with services so, you all answered my question - thanks everyone! Link to comment Share on other sites More sharing options...
BJS Posted July 6, 2005 #10 Share Posted July 6, 2005 Princess tells you 4-6 weeks and we've never seen it credited to our Visa any sooner than 4 weeks - canceled 5 cruises. We booked directly with Princess so that might take longer for some reason. Link to comment Share on other sites More sharing options...
SanFranBayCruiser Posted July 8, 2005 Author #11 Share Posted July 8, 2005 We've Been Refunded! Less than 72 hours after cancelling our account was credited for the deposit! Thanks for all your help folks! Link to comment Share on other sites More sharing options...
travellady Posted July 8, 2005 #12 Share Posted July 8, 2005 I cancelled on Princess cruise and the refund went back to my credit card within 2 days. I also got a refund for the difference when I moved my son into a triple and that reimbursement took almost a month. Link to comment Share on other sites More sharing options...
MamaTene Posted July 8, 2005 #13 Share Posted July 8, 2005 Not with my agent...when I recently cancelled a cruise for September, my TA (love her) advised refund of depoist would post to my credit card account within 72 hours of her notifiying the cruise line and that IS EXACTLY how it played out. Link to comment Share on other sites More sharing options...
cruise182 Posted July 8, 2005 #14 Share Posted July 8, 2005 1 week for me!! was told up to 2 billing cycles Link to comment Share on other sites More sharing options...
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