UK Diamond Plus desk

[C U Onboard]

Not sure if this has been reported before but upon speaking to them today they confirmed that their role will be transferred over to Guatemala commencing 1 January 2014. I am so disappointed as the team who have served us so far have done such a great job.

:(:mad:

[roysmith99]

This subject has been discussed in various parts of CC but can never get too much coverage. The whole of the Royal Caribbean call centre is being sacrificed for a perceived cost saving by the Corporate Execs in their Ivory towers. It will be a very sad day when us Brits lose our excellent team.