raerenee Posted January 9, 2014 #1 Share Posted January 9, 2014 I did this package because I was told by shore side concierge that I could have the bottles delivered to my room. This is not the case. I just got the intro email from my real concierge and I asked him to have 2 bottles chilled for arrival. He said I can't do that, that the package is for the dinning room? So I cancelled the package. He said I can order bottles from room service and he can arrange it. Is there a menu anyone knows about? Link to comment Share on other sites More sharing options...
Clarea Posted January 9, 2014 #2 Share Posted January 9, 2014 I did this package because I was told by shore side concierge that I could have the bottles delivered to my room. This is not the case. I just got the intro email from my real concierge and I asked him to have 2 bottles chilled for arrival. He said I can't do that, that the package is for the dinning room? So I cancelled the package. He said I can order bottles from room service and he can arrange it. Is there a menu anyone knows about? Towards the end of Gambee's post below, there are wine listings: http://cruisewithgambee.com/royal-caribbean-drink/ Royal's website also has an abbreviated list of wines: http://www.royalcaribbean.com/giftcatalog/category/home.do?catCode=WINE Link to comment Share on other sites More sharing options...
Jiffymom Posted January 9, 2014 #3 Share Posted January 9, 2014 Get your bottle from MDR then take to your cabin. That's simple enough Link to comment Share on other sites More sharing options...
gfd_2 Posted January 9, 2014 #4 Share Posted January 9, 2014 We've had wine delivered to our cabin by room service on previous cruises. From what I was told wine from the package can be brought to your cabin or any of the dining rooms but not any other public areas. Link to comment Share on other sites More sharing options...
travelplus Posted January 9, 2014 #5 Share Posted January 9, 2014 I think Royal could deliver wine to your cabin on arrival like they do at hotels. Then you would have chilled wine waiting for your on your first night. In addition you would have your 2 allotted bottles of wine or champagne. Link to comment Share on other sites More sharing options...
oneputt18 Posted January 9, 2014 #6 Share Posted January 9, 2014 We sailed Oasis last month and wine was delivered to our stateroom. Link to comment Share on other sites More sharing options...
Clarea Posted January 9, 2014 #7 Share Posted January 9, 2014 I think Royal could deliver wine to your cabin on arrival like they do at hotels. Then you would have chilled wine waiting for your on your first night. In addition you would have your 2 allotted bottles of wine or champagne. If you purchase wine pre-cruse from Gifts & Gear, then you can specify stateroom delivery. However, the OP had purchased the Wine & Dine package, and wine from that package can usually only be accessed in a dining venue. Link to comment Share on other sites More sharing options...
raerenee Posted January 9, 2014 Author #8 Share Posted January 9, 2014 This concierge said he CANNOT deliver champagne from my package only from room service! I want it set up as surprise for a birthday celebration I'm having for a friend in my suite. I wanted like 3-5 bottles chilled and ready for our group on arrival. I don't want to run to the MDR. Isn't this the purpose of concierge ??? He said he cannot deliver that wine to me and I would need to purchase separate bottles but they are so expensive that way! If it's ordered from room service he would take care of it. Link to comment Share on other sites More sharing options...
Clarea Posted January 9, 2014 #9 Share Posted January 9, 2014 (edited) This concierge said he CANNOT deliver champagne from my package only from room service! I want it set up as surprise for a birthday celebration I'm having for a friend in my suite. I wanted like 3-5 bottles chilled and ready for our group on arrival. I don't want to run to the MDR. Isn't this the purpose of concierge ??? He said he cannot deliver that wine to me and I would need to purchase separate bottles but they are so expensive that way! If it's ordered from room service he would take care of it. Keep the Wine & Dine package, and use Gifts & Gear only for the wine you want on boarding day: http://www.royalcaribbean.com/giftcatalog/category/home.do?catCode=WINE Edited January 9, 2014 by clarea Link to comment Share on other sites More sharing options...
raerenee Posted January 9, 2014 Author #10 Share Posted January 9, 2014 Keep the Wine & Dine package, and use Gifts & Gear only for the wine you want on boarding day: http://www.royalcaribbean.com/giftcatalog/category/home.do?catCode=WINE I bought the package just for this party! I'm not even a wine drinker. And I did this at the recommendation of shore line concierge. We have 12 people coming to celebrate so it quite expensive ordering all the bottles separately. I'm thinking we would go threw about half dozen. Link to comment Share on other sites More sharing options...
cruisenfever Posted January 9, 2014 #11 Share Posted January 9, 2014 (edited) I bought the package just for this party! I'm not even a wine drinker. And I did this at the recommendation of shore line concierge. We have 12 people coming to celebrate so it quite expensive ordering all the bottles separately. I'm thinking we would go threw about half dozen. Unfortunately you purchased a Wine & Dine package and that wine can only be delivered to the MDR. You can however, take an opened half finished bottle back to your cabin. Do what Bob has suggested and use the link he provided. Wine ordered from the Wine Cellar can be delivered to your stateroom..........just make sure that when ordering it, you specify "Stateroom". I would be interested in the number you used to talk with a shore side Concierge. I was not aware that there was such a person. Edited January 9, 2014 by cruisenfever Link to comment Share on other sites More sharing options...
setsail Posted January 9, 2014 #12 Share Posted January 9, 2014 (edited) Each cabin can bring aboard 2 bottles of wine, no problems. Just have the others bring 1 or both of their bottles to the party. Works great and rci has nothing to do You can get a corkscrew from your RS and glasses from any bar and cheese plates from room service, no extra charge Edited January 9, 2014 by setsail Link to comment Share on other sites More sharing options...
DrD Posted January 9, 2014 #13 Share Posted January 9, 2014 I did this package because I was told by shore side concierge that I could have the bottles delivered to my room. This is not the case. I just got the intro email from my real concierge and I asked him to have 2 bottles chilled for arrival. He said I can't do that, that the package is for the dinning room? So I cancelled the package. He said I can order bottles from room service and he can arrange it. Is there a menu anyone knows about? I have nice list with ratings and descriptions that someone made last year. It's not updated but I'm happy to post it (how? It's a pdf) or e-mail to you. Link to comment Share on other sites More sharing options...
raerenee Posted January 9, 2014 Author #14 Share Posted January 9, 2014 Unfortunately you purchased a Wine & Dine package and that wine can only be delivered to the MDR. You can however, take an opened half finished bottle back to your cabin. Do what Bob has suggested and use the link he provided. Wine ordered from the Wine Cellar can be delivered to your stateroom..........just make sure that when ordering it, you specify "Stateroom". I would be interested in the number you used to talk with a shore side Concierge. I was not aware that there was such a person. This what my travel agent sent to me for a number to call... The Royal Advantage Concierge can be reached at 1-800-852-8175 to assist you with arrangements. Thanks to you all for the suggestions. It was surprise for friends staying in my suite and I wanted to have it all set up so bringing warm bottles of champagne onboard is not an option. I'm just going to have to spend the money and order from room service. Just stinks that it's going to cost so much more. 10 bottles of cheapest bottles from room service is a lot more than cheapest 10 bottles from the package. Link to comment Share on other sites More sharing options...
hansolosmom Posted January 9, 2014 #15 Share Posted January 9, 2014 (edited) Are you trying to have the surprise before muster? To me there's so little time between when they open the cabins and muster that I would have my friends meet right after muster. This would give plenty of time to chill wine which you brought on-board. ----- Edited: never mind I reread your post and they're staying with you in the suite so that wouldn't work Edited January 9, 2014 by hansolosmom Link to comment Share on other sites More sharing options...
setsail Posted January 9, 2014 #16 Share Posted January 9, 2014 (edited) You can pack a collapsible cooler, after getting on the ship, just go to a bar and have them fill it for you with ice and carry it back to the cabin. You can chill all the bottles you want. Red wine should be room temp Edited January 9, 2014 by setsail Link to comment Share on other sites More sharing options...
lady_cruiser Posted January 9, 2014 #17 Share Posted January 9, 2014 raerenee I feel sorry for your frustration but you are blaming the wrong person. You ordered the Wine and Dine package not the concierge. So go by what the "real" concierge says and learn from your mistake. Link to comment Share on other sites More sharing options...
raerenee Posted January 9, 2014 Author #18 Share Posted January 9, 2014 raerenee I feel sorry for your frustration but you are blaming the wrong person. You ordered the Wine and Dine package not the concierge. So go by what the "real" concierge says and learn from your mistake. Right...I ordered WINE and DINE but I did it because shore side concierge said I should because on board concierge would be happy to set up the bottles in my room. Guess the parties should not speak for each other! I'm not blaming my ship concierge but I do blame shore side as I was totally mislead. They mislead me on a few things as well...quoted cabanas at $250 a person! I'm like that can't be right and of course it's not. Link to comment Share on other sites More sharing options...
raerenee Posted January 9, 2014 Author #19 Share Posted January 9, 2014 You can pack a collapsible cooler, after getting on the ship, just go to a bar and have them fill it for you with ice and carry it back to the cabin. You can chill all the bottles you want. Red wine should be room temp :) Thanks for the suggestion. I need about 10 champagne bottles! I'm going to just bite the bullet and buy per bottles. This way it's all set up nice. Link to comment Share on other sites More sharing options...
ARCruisinNana Posted January 10, 2014 #20 Share Posted January 10, 2014 :)Thanks for the suggestion. I need about 10 champagne bottles! I'm going to just bite the bullet and buy per bottles. This way it's all set up nice. I don't think room service is available until 5:00 on embarkation day. You might want to check that out with the Concierge. If you order from Gifts and Gear for Sailaway I would think you would have it for sailaway. Link to comment Share on other sites More sharing options...
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