cruisingagentone Posted March 6, 2014 #26 Share Posted March 6, 2014 Thank You NeilRod for the info Link to comment Share on other sites More sharing options...
melsuli Posted March 6, 2014 #27 Share Posted March 6, 2014 (edited) Same here, they charged my card and sent a confirmation email with the package update details, for our 14 night cruise the cost was £98.21 pp which includes gratuities.....bargain!!!:D Edited March 6, 2014 by melsuli Link to comment Share on other sites More sharing options...
maximusas Posted March 6, 2014 #28 Share Posted March 6, 2014 That's weird... I live in UK... Had the classic package through one of the promotions for my July 2014 Fjords cruise. I upgraded to premium over phone without issue for roughly £100 each for me and my wife. Link to comment Share on other sites More sharing options...
sollan Posted March 7, 2014 Author #29 Share Posted March 7, 2014 Thanks for your information it's much appreciated! It seems that UK customers can do the update and I wonder where the UK department is? In UK or Amsterdam? Is it really possible that a move from Germany, Norway and so on to Amsterdam should have such impact on their systems that they can't handle a upgrade? Is there anyone that have (not) been able to update after their departments have been moved to Amsterdam? I have sent a mail to Captain's Club a couple of days ago but haven't heard anything yet. Link to comment Share on other sites More sharing options...
pugdad1 Posted March 11, 2014 #30 Share Posted March 11, 2014 I called X and upgraded today. No hassle, no long wait times and they were very nice. I was asked if it was just myself upgrading or my wife as well (led me to believe that it wasn't mandatory for both of us to upgrade (I'd heard that before on these forums)). I choose to upgrade early for the simple fact that I didn't want to wait in any lines trying to upgrade once on-board. Straight to the bar for me with no delays. Link to comment Share on other sites More sharing options...
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