Sparkygirl Posted March 23, 2014 #1 Share Posted March 23, 2014 Our March 16th sailing aboard the breakaway was disrupted on Tuesday when my daughter was injured requiring transfer to the hospital in Orlando. Since we were only onboard for 2 nights will we receive 2 points for our latitudes account? Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Studebaker59 Posted March 23, 2014 #2 Share Posted March 23, 2014 Most importantly, how's your daughter? I would think that since you had paid in full, you should get full Latitudes' credit for the entire cruise. Link to comment Share on other sites More sharing options...
Sparkygirl Posted March 23, 2014 Author #3 Share Posted March 23, 2014 (edited) She is much better now 5 days later, she half jumped half slid down the splash pad children's slide and was unable to move her left side for almost 3 hours afterwards. I couldn't have asked for better medical care and attention than we received on breakaway. She was released from the children's hospital in Orlando and we are able to travel home today. Sent from my iPhone using Tapatalk Edited March 23, 2014 by Sparkygirl Link to comment Share on other sites More sharing options...
ColinIllinois Posted March 23, 2014 #4 Share Posted March 23, 2014 (edited) I would call and ask NCL's Latitudes desk or email them. Here is the contact info. Phone 1.866.234.0292 Email latclerical@ncl.com Hope your daughter is doing okay. Edited March 23, 2014 by ColinIllinois Link to comment Share on other sites More sharing options...
em-sk Posted March 23, 2014 #5 Share Posted March 23, 2014 I would call and ask NCL's Latitudes desk or email them. Here is the contact info. Phone 1.866.234.0292 Email latclerical@ncl.com Hope your daughter is doing okay. It should have posted by now. If you log into your Latitude profile, and have a look you will find out. Link to comment Share on other sites More sharing options...
noche_caliente Posted March 23, 2014 #6 Share Posted March 23, 2014 Firstly, I am glad to hear that your daughter is ok! Secondly, did NCL refund any of your fare or offer a future cruise credit when you had to leave the ship? If not, I would assume that you will receive full points. If you did, you may not receive any points. Good luck! Link to comment Share on other sites More sharing options...
spidybabe Posted March 23, 2014 #7 Share Posted March 23, 2014 I do not have an answer, but we are glad your daughter is fine. Must have been very frightening, and I'm happy to hear NCL was helpful. Safe sailing Sent from my iPad using Forums mobile app Link to comment Share on other sites More sharing options...
mypleasure Posted March 23, 2014 #8 Share Posted March 23, 2014 Our March 16th sailing aboard the breakaway was disrupted on Tuesday when my daughter was injured requiring transfer to the hospital in Orlando. Since we were only onboard for 2 nights will we receive 2 points for our latitudes account? Sent from my iPhone using Tapatalk I had to disembark for urgent medical treatment back in Janaury. I received all 9 points, so did my sister who came to hospital and stayed with me. We left on Day 7 of the 9 day cruise. Link to comment Share on other sites More sharing options...
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