Royal Caribbean Refunds Cruise Fares for Passengers on Ship with Propulsion Problems

[LauraS]

Check out the latest Royal Caribbean News from Cruise Critic:

 

Royal Caribbean Refunds Cruise Fares for Passengers on Ship with Propulsion Problems

[The Duke of Bethnal Green]

Although I am unaffected by this problem which of course must be a great disappointment to those that have never visited St Marten or Barbados the recompense compensation offered by RCI seems very generous. maybe that would encourage the affected guests to rebook at a later time. Well done RCI.

 

 

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[The_Big_M]

Wow, I agree that compensation is very generous.

[Mary521]

I agree, it's more than fair! Stuff happens, and this shows they will back you up when it does. Nice job RCI :)

 

 

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[Selluks]

I am very easy going when I travel. If my ship had a problem like this and I got a refund, it would be awesome.

[sailawaygirlnguy]

March 16 sailing passengers got $300 on board credit-not a Refund. March 23 passengers promised full refund and 1\2 price voucher. Totally unfair for march 16th sailing

[dancinman66]

March 16 sailing passengers got $300 on board credit-not a Refund. March 23 passengers promised full refund and 1\2 price voucher. Totally unfair for march 16th sailing

 

 

I think rccl tend to be more than fair

Depends what the real affect was on each cruise to determine compensation

 

 

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[DonRobertoSanJuan]

March 16 sailing passengers got $300 on board credit-not a Refund. March 23 passengers promised full refund and 1\2 price voucher. Totally unfair for march 16th sailing

 

The difference in compensation between March 16 and March 23, is like day and night. I would be singing if I were on the March 23 sailing, but at this point, I feel like I wasted a couple of thousand dollars.:(

[PattyG12]

I believe Royal has gone over and above for all of the cruises that have had problems over the past couple weeks.