javamom Posted March 31, 2014 #1 Share Posted March 31, 2014 I can't get the Price Protection Form to "send" for a couple days. Is anyone else having this problem? Link to comment Share on other sites More sharing options...
bab Posted March 31, 2014 #2 Share Posted March 31, 2014 I'm not having the problem but I usually just call as soon as I see a price drop - faster and easier to have them take care of it right away before the 'rate disappears'! Link to comment Share on other sites More sharing options...
newcruiser08820 Posted March 31, 2014 #3 Share Posted March 31, 2014 I can't get the Price Protection Form to "send" for a couple days. Is anyone else having this problem? yes, yes... me too. Even try going through Internet Explore and FireFox at work then Safari at home... " submit " is not working. Of course, by the time I called price went back. Customer service lady couldn't help with " submit" malfunction either. Link to comment Share on other sites More sharing options...
Sue Do-Over Posted March 31, 2014 #4 Share Posted March 31, 2014 The program isn't great about showing a "thank you for your message" screen. You've probably got eleven-teen copies in. :-) Do a print-screen with time/date so that you can follow up if needed. It often takes several days for them to make the adjustment, which is why it is so important to carefully document where and exactly when you saw the lower price; print screen is your friend here, too. Link to comment Share on other sites More sharing options...
newcruiser08820 Posted March 31, 2014 #5 Share Posted March 31, 2014 The program isn't great about showing a "thank you for your message" screen. You've probably got eleven-teen copies in. :-) Do a print-screen with time/date so that you can follow up if needed. It often takes several days for them to make the adjustment, which is why it is so important to carefully document where and exactly when you saw the lower price; print screen is your friend here, too. I did not receive any thank yous so I would safely assume that request did not go though. Link to comment Share on other sites More sharing options...
Methosage Posted April 1, 2014 #6 Share Posted April 1, 2014 I just submitted a form today. I had to attempt it three times before it actually went through. First two times nothing happened when I submitted, third time I got the thank you confirmation for submission. The submitting part was frustrating; however, I got the price drop e-mail within 10 min of my submission...so that made up for it :-) Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
javamom Posted April 1, 2014 Author #7 Share Posted April 1, 2014 I just submitted a form today. I had to attempt it three times before it actually went through. First two times nothing happened when I submitted, third time I got the thank you confirmation for submission. The submitting part was frustrating; however, I got the price drop e-mail within 10 min of my submission...so that made up for it :-) Sent from my iPhone using Forums mobile app Methosage, THANK YOU so much. I refreshed over and over and it went through. :) Sue-Do-Over, I have submitted this form many times over the past ten years. Thanks, but I know when a form is submitted whether or not I get the thank you message. It did not go through umpteen times but this time it did. Link to comment Share on other sites More sharing options...
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