Another OBC question

[Gypsywych]

I booked with my PVP, paid my cruise off a couple of days ago online.

My OBC shows up on the receipts that were mailed to me. It does not show up online under my billing. It does show my zero balance.

Is this a problem?

[christmas]

I booked with my PVP, paid my cruise off a couple of days ago online.

My OBC shows up on the receipts that were mailed to me. It does not show up online under my billing. It does show my zero balance.

Is this a problem?

 

OBC should show up in the "invoice" section in your cruise documents online. If you don't see it there call your PVP.

Edit: OBC shouldn't show up under "My billing"

Edited April 27, 2014 by christmas

[Gypsywych]

OBC should show up in the "invoice" section in your cruise documents online. If you don't see it there call your PVP.

Edit: OBC shouldn't show up under "My billing"

 

I just didn't go far enough. :) Thanks!!

[turning40withMickey]

I just didn't go far enough. :) Thanks!!

 

Can you tell me where you are seeing the OBC?

I just got a price drop after final payment, and am looking at the invoice, which shows the lower price. I can't see the OBC anywhere, though.:confused::confused:

[turning40withMickey]

Can you tell me where you are seeing the OBC?

I just got a price drop after final payment, and am looking at the invoice, which shows the lower price. I can't see the OBC anywhere, though.:confused::confused:

 

Nevermind, I see it now. It wasn't posted at the same time as the new price.

It is on the invoice right under the charges.