alphabet soup - PVP?

[bailey57]

Okay, I'm pretty smart, but cannot figure out what PVP stands for.

 

Someone, please? :confused:

[d.michaelwagner@yahoo.com]

Personal Vscation Planner

 

 

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[LilMissScareAll]

Personal Vacation Planner

[bailey57]

Geesh. Okay, thanks.

 

Is that a Carnival job title? If so, is that whoever answers the phone when you call to book, e.g., a CSR basically, or is it a special kind of "helper"??

[JLee1973]

No it is not the same. Call and ask for a PVP. They will become assigned to you and take care of you. I book all my cruises through mine. He calls me whenever Carnival had really good sales going on.

 

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[bunnyfoofoo82]

Think of the PVP as your direct contact to Carnival. They are much better trained (most of the time) and have been working with Carnival longer. Mine knows all my sailing preferences, processes all my price adjustments and answers all my questions. As you will see on other threads, you can get 6 different answers from 6 different people by calling the 800 line. Building a relationship with a PVP can save you hundreds (or more) of dollars plus make your vacation less stressful knowing your booking is exactly the way it should be.

[Tapi]

Is that a Carnival job title? If so, is that whoever answers the phone when you call to book, e.g., a CSR basically, or is it a special kind of "helper"??

 

 

Although they do share some basic responsibilities, PVP's are much more than the CSR's that answer the 800 number (called CVS or Cruise Vacation Specialists at Carnival).

 

A lot of what PVP's do is behind the scenes, and one of their main goals is to research their guests, and create relationships with them that last over the years. In addition to consumer research and targeted sales campaigns, several PVP's also conduct marketing for the company (mine has done so with the military because of his background).

 

In order to even be considered for a PVP position, potential candidates must possess a college degree in a related field, as well as several years of experience in the travel industry. Not only is their education and experience level higher than that of regular 800 number agents (CVS), but their training and compensation are considerably higher (some top, senior PVP's do make over $100K). In contrast, the CVS's are only required to have a high school diploma with no experience, but their compensation is a fraction of what PVP's make.

 

With that said, not all PVP's are the same. Some are better than others. But if you get your hands on a good one, don't let them go! They can really make a difference between a good cruise and an exceptional one.

 

 

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Edited May 4, 2014 by Tapi

[fofita01]

Although they do share some basic responsibilities, PVP's are much more than the CSR's that answer the 800 number (called CVS or Cruise Vacation Specialists at Carnival).

 

A lot of what PVP's do is behind the scenes, and one of their main goals is to research their guests, and create relationships with them that last over the years. In addition to consumer research and targeted sales campaigns, several PVP's also conduct marketing for the company (mine has done so with the military because of his background).

 

In order to even be considered for a PVP position, potential candidates must possess a college degree in a related field, as well as several years of experience in the travel industry. Not only is their education and experience level higher than that of regular 800 number agents (CVS), but their training and compensation are considerably higher (some top, senior PVP's do make over $100K). In contrast, the CVS's are only required to have a high school diploma with no experience, but their compensation is a fraction of what PVP's make.

 

With that said, not all PVP's are the same. Some are better than others. But if you get your hands on a good one, don't let them go! They can really make a difference between a good cruise and an exceptional one.

 

 

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Not that Tapi needs any "backing up," but this is 100% accurate. I was a PVP at Carnival a few years ago and have a lot of friends who are current PVPs. :)

[IPlayWithString]

I know what you mean about the alphabet soup. :) I have a special needs son so I have to try to keep up with all the different acronyms, etc.--CBT, ASD, ADDS/ADHD, IEP, SpEd, AP, CS, etc. LOL:D

[bailey57]

Thanks for all the info and clarification everyone! Very helpful. :)