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Can you tell guest services to not allow you to overdraft your S&S account?


rok233
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Why would anyone put down $4000 in cash for a sign and sail account? That seems very high. Not only that, then they go over by $1000 and not know it, nor carnival stop the charging before that type of overage?

 

1st -tell your friend DONT put $4000 on a sign and sail--put $500 down and add as needed. It is the passengers responsibilty to watch their spending--they have kiosks and in room ways of checking your account. You can also just ask as guest services.

 

If you are planning on spending alot in the casino--dont put that on your sign and sail--keep the money in your safe and take down only what you are willing to spend that night--the casino takes cash.

 

Thanks for the lecture, I'll be sure to pass it onto him.:rolleyes:

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Thanks for the lecture, I'll be sure to pass it onto him.:rolleyes:

 

 

Well, I believe you were the one who came on asking for how to help him not get stuck with a bigger sign and sail bill?

 

You are asking if Carnival can set a limit---you can set one yourself (or your friend)--dont put that much cash on it. Simple.

Edited by bingomamma19
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Well, I believe you were the one who came on asking for how to help him not get stuck with a bigger sign and sail bill?

 

You are asking if Carnival can set a limit---you can set one yourself (or your friend)--dont put that much cash on it. Simple.

 

"Can you tell guest services at the beginning of the cruise to not allow you to overdraft your S&S account? I was surprised when a friend was allowed to go over $1000 on his S&S account when it was a cash account."

 

Where was I asking for help with him not getting stuck with a bigger sail and sign bill? It was a simple question that other posters helped me with. Sick of people on this site lecturing people.

Edited by rok233
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"Can you tell guest services at the beginning of the cruise to not allow you to overdraft your S&S account? I was surprised when a friend was allowed to go over $1000 on his S&S account when it was a cash account."

 

Where was I asking for help with him not getting stuck with a bigger sail and sign bill? It was a simple question that other posters helped me with. Sick of people on this site lecturing people.

 

I dont believe I was lecturing--but if you took it as that, I guess i was.

 

How did others help you with this?--I saw no answer that said how Guest services will stop you (him) from overdrafting. If you put down a small amount on your (his) account at the beginning and only add as needed, you will not overdraw. Dont use the sign and sail in the casino--take the cash yourself each night so you dont forget what you are spending.

 

I think you are overreacting to a simple answer.

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It is guest services standard policy to not let people overdraft their accounts. You don't need to do anything, 99.99999% of the time no one will be allowed to accidentally overspend by $1000.00.

 

I went over my credit card limit one time, but it wasn't CCL's fault. The CC company covered overdrafts up to 150% of the stated limit.

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I dont believe I was lecturing--but if you took it as that, I guess i was.

 

How did others help you with this?--I saw no answer that said how Guest services will stop you (him) from overdrafting. If you put down a small amount on your (his) account at the beginning and only add as needed, you will not overdraw. Dont use the sign and sail in the casino--take the cash yourself each night so you dont forget what you are spending.

 

I think you are overreacting to a simple answer.

 

It's not me I'm asking thank you very much! And I really don't care what you think. ;)

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We only went over one time & it was on the Dream. We were over by $7 and some odd cents. No one called to alert this we needed to add more money to the account....until it was time to disembark and we had to wait in the huge line at Guest Services. :eek:

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First of all, I never use cash. But let us presume I have put down $200 for a 7 day. I spend part of it on day one and day two.

 

Maybe I have a drinking problem:D, but on every cruise I "camp" at a bar and drink and read books. My relaxation time. By day three the bartenders begin running a tab rather than billing me for each drink. My DW walks by, I buy her a glass of wine. A friend stops by, I buy him a Martini, YOU walk by and I buy you a beer. When I leave the bartenders adds up the drinks and charges them all at once and it totals $100. I may go over my cash deposit but the bartender would not know that.

 

To prevent me from going over I guess they could stop running tabs, but I prefer it over having to sign for my drinks every time I order one. So I don't think there is any way for them to completely prevent someone from overspending, but their current system works fairly well.

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To the question about kids:

 

You can set a limit for kids whether it is a CC or cash account. You can add cash at the kiosks, but you still have to change the limit every time. This was kind of annoying.

 

My kids brought their own cash for a sailing and I allowed them to spend it as they saw fit. They are pretty conservative so they put X dollars on acct the first day. Some of the days they added cash to their account via the kiosk, but they still couldn't spend. We had to actually go to GS and increase their limit for the day. I found that to be a pain. I wish that could be improved.

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I'm stunned that a cash account would get that overdrawn.

 

The casino swipes your card before they give you chips, and the supervisor has to approve it at their own computer. He'd also pay a 3% service charge to get chips against his S&S account. Why waste the 3% if you brought cash on board?

 

I'm also surprised that a guest was able to run a bar tab and sign for it all at once - even if he'd been camped out there all day. They just recently started having us sign for each soft drink on the bubbles program... the staff hinted that it encourages us to give them a tip over and above the 15% that's built in.

 

My advice would be to put a smaller balance on the S&S account, then carry cash to the casino that is his daily limit.

 

I have heard (but have no evidence) that a S&S account can be blocked for alcohol purchases and casino advances. Those who struggle with these temptations may benefit from the support. Personally, I think adults have to be responsible for their own actions, and that being drunk isn't a valid excuse.

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We have never had a problem using a Cash Account. We have for the last 4 cruises. If we get close we get a letter to come put more money onto our account or put a credit card down for future purchases.

 

Hard to believe that any cruise line would let a person go over by that much without not having a secured account.

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I actually kept my casino money separate. I put 800 cash down, paid for the cheers cards and I forget what else. I had money set aside for the slots to keep myself out of trouble. When it ran low, I think I threw on alittle more to only cover what I knew what I was going to use. This was on Fantasy, they never alerted us that we were low, but I knew since I wasn't going crazy with the drinks and casino on the card. Back in 2010, I gambled and drank off the card, and it was gone before I knew it.

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It is not Carnival's job to be your parents or your banker when you are on their ships.

 

Glad you edited your post because I thought you couldn't read after reading your original post. ;)

 

Who said it was Carnival's job to be his parents or banker? It was a simple question.

Edited by rok233
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Honestly I didn't read the other responses -- so I am not sure if someone else has already suggested this --

but maybe next time he could try a prepaid debit card. I'm not sure if it would be any more effective.

Maybe they just figured that if he had $4,000 to put down that he could probably afford to pay any overages. Maybe accounts with smaller amounts are monitored more closely.

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Honestly I didn't read the other responses -- so I am not sure if someone else has already suggested this --

but maybe next time he could try a prepaid debit card. I'm not sure if it would be any more effective.

Maybe they just figured that if he had $4,000 to put down that he could probably afford to pay any overages. Maybe accounts with smaller amounts are monitored more closely.

 

Thanks, I'll tell him to look into the prepaid debit.

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That must have been a glitch -- we have used ash the past several cruises, and were always advised when we were out of cash on the account. Normally they freeze the card until you deposit some more.

 

 

I used cash as well and never got a notification when I was running low. I went over but I knew it and just settled the balance before leaving the ship.

 

 

Sent from my iPhone using Forums

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Personal experience if you have a child...our eleven year old grandson had 100 he got from his dad. He wanted a Build a Bear from Camp Carnival for his little step sister and his dad told him the rest was for him let him spend the rest because it was his. He got the bear first and then, for the rest of the next two days, hit the candy store and fun shops. TWO days later camp carnival ran the tab for the bear and now he was 50 over! We knew it was his fault, and ours, but I was still frustrated because I thought he couldn't go over. They CAN...be careful and monitor!

 

Sent from my b1-720 using Forums mobile app

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