tokanm Posted August 14, 2005 #1 Share Posted August 14, 2005 Has anyone ever booked an excursion through Shoretrips.com? I found their website online and they sound reliable enough and the GC excursion they offer sounds perfect for us. But I would love to hear anybodys experience or knowledge of this company. When they e-mailed me they told me that they subcontract out to the major excursion companies on the islands etc and that they are licensed and insured and if we ever missed our ship they guarantee to get us to our next port. The prices were also on par with the other companies locally its just that this particular excursion happens to offer, snorkeling with the stingrays, the turtle farm, the rum factory, Hell and 7 mile beach and none of the others offered all of those at the same time or were already sold out. I am trying to keep the group together and happy...easier said than done. Any feedback would be greatly appreciated... MaryEllen VOS 9/9/05-9/18/05 Link to comment Share on other sites More sharing options...
picktowncruzr Posted August 14, 2005 #2 Share Posted August 14, 2005 We booked the Royal Swim through them when we went to Cozumel a year ago. No problems. Link to comment Share on other sites More sharing options...
dbrady Posted August 17, 2005 #3 Share Posted August 17, 2005 I am a travel agent and just booked both my excursions for cozumel and cayman islands with them. Link to comment Share on other sites More sharing options...
jerick Posted August 17, 2005 #4 Share Posted August 17, 2005 We booked two excursions with them for Grand Cayman (which we visited during our cruise last week). They were very easy and pleasant to work with, and the excursion companies (and excursions) were excellent. As a side note, I suggested a couple of weeks ago that I might like to drop by their office to say Hi, and asked where their office is located. They are in Milwaukee, WI. :D . Jeff Link to comment Share on other sites More sharing options...
mcbor Posted August 17, 2005 #5 Share Posted August 17, 2005 When through Shoretrips to book the Royal Dolphin Swim excursion in Cozumel (we were there 2 weeks ago). They were very friendly and professional. I booked the excursion back in May. About a month after I booked, Carnival changed the itinerary for the cruise changing the day we were to be in Cozumel. I contacted Shoretrips and they were very accomodating not only changing the date for my excursion, but also letting me change the time to an earlier time so we would have more time to do other things. Hope this helped. Link to comment Share on other sites More sharing options...
Cruisewoman79 Posted August 24, 2005 #6 Share Posted August 24, 2005 I'm a TA and have booked many of my own excursions thru Shore Trips and have sent many cleints to them. Every trip has been great. Reliable and great. I've even met the owners and they personally check out the majority of their operators. Feel assured!!!:) Link to comment Share on other sites More sharing options...
Caltexan Posted August 25, 2005 #7 Share Posted August 25, 2005 I did have a bad experience with a Shoretrips excursion my DW and I were booked and confimed on a Cenote tour in Playa del Carmen the NO HOCH CENOTE ECO-TOUR. We waited at the pick up point and no tour operator came. After about an hour or so we were finally able to reach the tour operator, only to be told "I'm sorry, your tour was cancelled, we sent you an email yesterday" My reply was "I was in the middle of the Gulf Of Mexico how did you expect me to get the email"? This was a bad day. However...Shoretrips was very apologetic and they did refund the tour money promptly and they have provided my wife and I a free excursion which we are using in Oct. So, although I had a bad experience last time, I feel that they have good customer service and I am willing to give them another try. I'll let you know after my Oct. trip. That's my 2 cents.... Ken Link to comment Share on other sites More sharing options...
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