Question on set sail pass

[hkinfl]

In the past on our set sail pass, there would be a small letter indicating our C&A level for priority boarding. I recently did our set sail for this Thursday and noticed it was not on there. I did re-check to make sure our crown and anchor numbers were associated with the booking in the on line check-in. Is this no longer printed on the set sail passes?

[Clarea]

In the past on our set sail pass, there would be a small letter indicating our C&A level for priority boarding. I recently did our set sail for this Thursday and noticed it was not on there. I did re-check to make sure our crown and anchor numbers were associated with the booking in the on line check-in. Is this no longer printed on the set sail passes?

The C&A level was not on our SetSail either, for a cruise in December. Looks like a new format.

[Smokey Mountain Tim]

I wonder then how they will determine which line for boarding? Thankfully mine is printed for my trip in three weeks.

[kahneinny]

it's on my setsail pass for my January cruise.

[Cigar King]

Mine just says suite. ;-)

[hkinfl]

Well I just tried it again on a different browser and now it's there?? So working with IE 10, but not with Chrome....but now my dining reservations don't show, but maybe because we're leaving soon and I can no longer modify?? I have my receipts printed to bring with, so no big deal there.

[Cigar King]

You might want to update your browser(s) when you have a chance. IE, is at 11 now.

[aftop]

I wonder then how they will determine which line for boarding? Thankfully mine is printed for my trip in three weeks.

 

I am Platinum and on a May 14 cruise after check in I was told to board immediately. An RCCL employee at the boarding ramp directed me to sit with others waiting. However, I showed her my Sea Pass indicating Platinum and she directed me to continue boarding the ship.

[tm3750]

are any of these problems on Explorer or Liberty?

[Clarea]

The C&A level was not on our SetSail either, for a cruise in December. Looks like a new format.

Just redid our Explorer SetSail using Internet Explorer, and the C&A level shows up. It was missing when I used Firefox.

[Agutaya]

I printed our Set Sail Pass for the 1st of our B2B cruises tonight and no D by our names. I printed the pass for the 2nd cruise and it showed up. I went back and printed the pass again for the 1st cruise and it printed it that time. Royal I.T. MAGIC!! So if at first you don't succeed I.T., I.T. I.T. again.

[rhuntington3]

I had printed our's using Firefox but I don't remember the C&A level being on their. I went there with IE and it is indeed there. I'll check the actual print out when I get home from work.

[ckrobyn]

Mine says DP for my upcoming Liberty cruise

[Clarea]

Mine says DP for my upcoming Liberty cruise

Seems like the lack of C&A level might be related to using Firefox to print the document.

Edited September 23, 2014 by clarea

[QTPieTrader]

I use Internet Explorer.. my C&A logo is there.

 

QTPie :cool:

[Agutaya]

Seems like the lack of C&A level might be related to using Firefox to print the document.

 

But I used IE and once it wasn't there and a few minutes later on reprinting it was. I think it's a glitch in Royal's system.

[cruisenfever]

are any of these problems on Explorer or Liberty?

When you print your SetSail Pass for Explorer/Liberty they will look entirely different than what you are used to seeing.

 

There is no place to put a signature which is not a problem as that is how it is designed.

[Clarea]

But I used IE and once it wasn't there and a few minutes later on reprinting it was. I think it's a glitch in Royal's system.

Based on what others have posted since my faulty theory about Firefox, I would agree that it's yet another anomoly.

[cruisenfever]

Based on what others have posted since my faulty theory about Firefox, I would agree that it's yet another anomoly.

We use Firefox to print our SetSail Pass and everything appears as it should.

[Clarea]

We use Firefox to print our SetSail Pass and everything appears as it should.

I just tried Firefox again, and now our SetSail appears as it should. Must have been a Monday glitch.

[cruisenfever]

I just tried Firefox again, and now our SetSail appears as it should. Must have been a Monday glitch.

Good to know.

[jmrothermel]

It printed out on mine - I printed them yesterday for our cruise next month.

 

 

Sent from my iPhone using Forums

[QTPieTrader]

I think it's a glitch in Royal's system.

 

I think we have a winner.. :D

 

QTPie :cool:

[lovesthebeach2]

Seems like the lack of C&A level might be related to using Firefox to print the document.

 

I just printed mine using my iPad and it's not there, so it's not just Firefox

[lovesthebeach2]

So....i just tried again and it's there now. :p