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Props to an rci phone rep


Beachin2
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Has a cruise doc issue with 3 cabins (10 days out and no docs for any??) and talked to Terri at the D+ desk yesterday - not only did she promise to resolve the issue but she promised to call me back today when resolved and - GASP - she really did both!

 

She cleared up whatever was screwed up with the docs and DID call me back today with a status and resolution.

 

Why aren't there WOW cards for shore-side?

 

Thanks Terri - and if RC really reads these boards - hang on to this classy personable lady who I assume is part of the Oregon D+ desk team.

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