Sophisticated Lady internet fashions

[ElaineB2]

Has anyone ever ordered formal wear from Sophisticated Lady on the internet? If so, what was your experience with the service? I placed an order on Sat. for 2 gowns. On Sunday, I decided I changed my mind and wanted to cancel the order. I've sent 3 e-mails and left 4 voice mails that I need to cancel the order and would like a confirmation that the order is canceled. Haven't received anything. No one every answers the phone, so all I can do is leave a message. I looked them up under the California BBB and they have an unsatisfactory record for resolving complaints. Guess I should've looked them up before I ordered. Oh well - hopefully it will get straightened out soon. But, beware if you've ever thought of ordering from them.

[cdkempton]

Perhaps because of the holiday weekend they were not on line and have not caught up with the weekend orders as yet. Lets hope [img]http://messages.cruisecritic.com/infopop/emoticons/icon_rolleyes.gif[/img]

[ElaineB2]

Update - well someone from the store called me today and was very snotty about me canceling my order. BUT, my credit card still has a temporary hold for the amount of the dresses from them. I'll have to see how long it takes them to release it. I will NEVER order from them based on their BBB report. Learned my lesson. Check for the BBB report BEFORE ordering from an on-line merchant.