P&O Cancelling speciality reservations

[Ex Boltonian]

Just had a call from Customer services and came to an agreed resolution.

It would appear that the East restaurant is not open in the normal format on New Years Eve but the on-line booking system was not changed to reflect this.

Subsequently there is to be a 6 course taster meal with canopies, cocktails and wine for one night only with all guests assembling at 7-pm.

This is being sold at a higher price than that paid by myself but the company are honouring our price. We have accepted and are now looking forward to a great evening.:):):):):)

 

 

Really good news, glad everything turned out well. Enjoy your anniversary.

[Southendweather]

I hope they don't do that to my booking in the White Room as it's my Birthday. That wouldn't be a good start!

[Slugsta]

That's great news! I'm glad that this has been resolved to your satisfaction, I hope that you have a lovely cruise and that your anniversary is all you want it to be :)