Does HAL refund unspent OBC?

[qsuzi]

There are two kinds of OBC: complimentary and paid-for. The former is not refunded if unused, the latter is.

 

For example: I received $250 OBC from HAL because I complained about something on my last cruise. This didn't cost anything, so it is not refunded.

 

Example 2: I purchased $600 OBC for my cruise from ships services, so I could in effect prepay certain charges while on my cruise. If unspent, this would be refunded at the end of the cruise.

 

Example 3: I received OBC from travel agent, but didn't use any of it. This would (apparently) also be refundable, as it didn't come from HAL. Someone do correct me if I am wrong here.

 

Example 4: I got $200 OBC as a promotion from HAL when I booked. This would not be refunded if not used.

 

I hope that helps, bon voyage

 

Thanks for posting this information. Love the examples!

Edited January 4, 2015 by qsuzi

[superoma]

Just to add an update to this thread: I checked with the front desk onboard our cruise, and it turned out ALL of the OBC was non-refundable. A lot of it came from HAL (price drops, FCDs, shareholder, etc.) so I expected that, but they also lumped in what our TA gave us, so I'm not sure about the truth behind that one. As expected, we weren't able to make a dent in even half of the OBC we had, so on the last night, we tried the casino tip to withdraw it and it worked like a charm. Thanks, all!

 

Thanks for letting us know this still works.

[cruz chic]

Just to add an update to this thread: I checked with the front desk onboard our cruise, and it turned out ALL of the OBC was non-refundable. A lot of it came from HAL (price drops, FCDs, shareholder, etc.) so I expected that, but they also lumped in what our TA gave us, so I'm not sure about the truth behind that one. As expected, we weren't able to make a dent in even half of the OBC we had, so on the last night, we tried the casino tip to withdraw it and it worked like a charm. Thanks, all!

 

Thx for the update. Not surprising about the hal obc but it is surprising about your ta obc. Glad it worked out for you.

[sapper1]

We started our recent cruise with $650 in OBC and the mariner restaurant discounts as well as a shorex cancellation were applied. At the end of the cruise we had $175 credited back to us. We were sick the second week and didn't drink much.

 

On my cruise to Alaska last spring we started out with credits and we had $90 credited back at the end of the cruise.

 

These credits were on the credit card within a few days of our arrival home.