barb in ga Posted March 9, 2015 #26 Share Posted March 9, 2015 We have used the concierge for all the usual things listed above, plus printing boarding passes and arranging luggage valet. My most unusual request was to plan a Burial at Sea for my brother. The concierge escorted us to the main customer service area, where we were met by an officer and 2 security people. They took us through the private areas of the ship to a small balcony where we scattered the ashes. The next day, the concierge delivered a beautiful certificate of burial at sea, listing the ship, my brother's name, dates of birth and death, and the latitude and longitude of the burial. It was really a nice way to send him off from a ship he had previously cruised(Freedom of the Seas) Thanks again to the people at Royal who made this happen. Barb Link to comment Share on other sites More sharing options...
Clarea Posted March 9, 2015 #27 Share Posted March 9, 2015 Do you just request a bridge tour from the conceirge? Is there a charge if they set it up for you? Yes, no charge. Link to comment Share on other sites More sharing options...
Veng Posted March 9, 2015 #28 Share Posted March 9, 2015 Reading this thread has educated me on one thing, I need to work harder to be able to enjoy a concierge on retirement! Link to comment Share on other sites More sharing options...
chukli Posted March 9, 2015 #29 Share Posted March 9, 2015 Bridge tour, galley tour, replacing lost seapasses, booking sold out excursions, unknown charge on our bill, cabanas, dining reservations / change dining times. Just wondering what the cost is for the tour and if you had to be Diamond category? Link to comment Share on other sites More sharing options...
SMN73 Posted March 9, 2015 #30 Share Posted March 9, 2015 We have used the concierge for all the usual things listed above, plus printing boarding passes and arranging luggage valet. My most unusual request was to plan a Burial at Sea for my brother. The concierge escorted us to the main customer service area, where we were met by an officer and 2 security people. They took us through the private areas of the ship to a small balcony where we scattered the ashes. The next day, the concierge delivered a beautiful certificate of burial at sea, listing the ship, my brother's name, dates of birth and death, and the latitude and longitude of the burial. It was really a nice way to send him off from a ship he had previously cruised(Freedom of the Seas) Thanks again to the people at Royal who made this happen. Barb I'm sure that was very special and touching for you. Thanks for sharing. My condolences to your family. Link to comment Share on other sites More sharing options...
jmrothermel Posted March 9, 2015 #31 Share Posted March 9, 2015 Just wondering what the cost is for the tour and if you had to be Diamond category? I was diamond one time, not diamond (emerald) the other. No charge for either tour. Link to comment Share on other sites More sharing options...
MamaTene Posted March 9, 2015 #32 Share Posted March 9, 2015 Bridge tour, galley tour, replacing lost seapasses, booking sold out excursions, unknown charge on our bill, cabanas, dining reservations / change dining times. Pretty much a compete list of what has been asked of ours and needs totally met! Link to comment Share on other sites More sharing options...
cruiselife4me Posted March 9, 2015 #33 Share Posted March 9, 2015 This has been interesting! The last time I had a suite it was NCL and we had both a butler and a concierge. I didnt' know what I would "ever use a butler for"...yes I did say it before the cruise. Maurice was able to get us room service on the first night when there wasn't any, set up specialty dining, showed us how to use our in room cappuccino machine, Conciege Alex booked us a last minute parasail while we were eating breakfast at a little seaside cafe. With NCL in a suite you are able to take a cell phone into port or use around the ship. I was truly and royally spoiled and loved every minute. Our next suite coming up on Adventure! Link to comment Share on other sites More sharing options...
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