Canceling Excursion Paid with gift card

[cupcake8503]

I just canceled an excursion that I used gift cards to pay for. How and when will I be refunded? Will the refund be on original gift cards or will they send me a new one? Also, am I supposed to get some email confirmation regarding my cancellation. I canceled online and the excursion is gone, but I did not get any type of confirmation via email.

[cruizinisthebest]

You'll get a gift card for the refund in the mail. I've seen it take anywhere from two weeks to a month. And yes you will get a cancellation email confirmation later - usually right at midnight. I've cancelled several excursions paid for with gift cards and this is the way it's always worked for me.

[cupcake8503]

You'll get a gift card for the refund in the mail. I've seen it take anywhere from two weeks to a month. And yes you will get a cancellation email confirmation later - usually right at midnight. I've cancelled several excursions paid for with gift cards and this is the way it's always worked for me.

 

Thank you!