gillsjottings Posted April 2, 2015 #1 Share Posted April 2, 2015 Hi, I have been having a problem since yesterday - I placed a courtesy hold on a Harmony Med cruise and now when I go online to try to pay our deposit I keep on getting the error message: Error: Sorry, the information you requested is temporarily unavailable. Please try again later. This message comes right after I enter the details for the other passengers in my booking. Anyone ever have this issue? Any idea what could be causing it? Link to comment Share on other sites More sharing options...
depplep Posted April 2, 2015 #2 Share Posted April 2, 2015 RCCL's terrible web site functionality. You can call and make the deposit over the phone if the error persists. Link to comment Share on other sites More sharing options...
sunrise&set Posted April 2, 2015 #3 Share Posted April 2, 2015 (edited) I've been having the same issue and can't even get a courtesy hold, guess I'll have to call! :mad: Edited April 2, 2015 by sunrise&set Link to comment Share on other sites More sharing options...
trev71 Posted April 2, 2015 #4 Share Posted April 2, 2015 I would call them, I have no faith in their website when it comes to paying for a deposit or making a payment on a cruise Link to comment Share on other sites More sharing options...
Big_G Posted April 2, 2015 #5 Share Posted April 2, 2015 (edited) I would call them, I have no faith in their website when it comes to paying for a deposit or making a payment on a cruise I'll second this and add to make sure you get an emailed invoice minutes after you hang-up. If not, call them back and ask for it. Edited April 2, 2015 by Big_G Link to comment Share on other sites More sharing options...
trev71 Posted April 2, 2015 #6 Share Posted April 2, 2015 I'll second this and add to make sure you get an emailed invoice minutes after you hang-up. If not, call them back and ask for it. I agree I have tons of stuff I print off for each time, I make a payment. Pretty much the only time I use my home printer is for cruise related stuff. I want record of everything Link to comment Share on other sites More sharing options...
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