Just off Imagination of the Seas - NEVER AGAIN !!!!!!!!!!!!!!!!!

[NightOne]

Just curious...what was your impression of the level of dress on Imagination's formal nights? I know there's nothing that wrecks a cruise faster than someone on a 3000-person cruise who doesn't dress like you feel they should. [emoji16]

 

Sent from my LG-D801 using Forums mobile app

 

 

We had to walk out of the formal night dinner because there was a guy in there with scuffed shoes.

[Yorkvillain]

Your a man with way too much extra time on his hands. Go find some thing useful to do.

 

And then there's this guy.

[desamparaditos]

Just back from the Imagination of the Seas and it was the absolute worst cruise of my life. I will never ever ever ever sail on Royal Caribbean again!!!!!!!!!!!!!!!

 

Here are some of the details of my terrible ordeal.

 

EMBARKATION

 

When we arrived at the port there was a line to get on the ship. I couldn't believe that we had to stand in line. You would think Royal Caribbean would have figured out how to get everyone on the ship without having a line. Once we got to the desk they asked to see my photo ID. I told them that I had already shown it to the people at the airport, but they were so rude as to insist I present it again. Royal Caribbean really needs to get their act together on this. It's unreasonable to make people show their ID all the time.

 

CABIN

 

When we finally did make it to our cabin it was an absolute pig sty!!! The first thing that I noticed was that there was a piece of lint on the comforter. I've stayed in the best 5 star hotels all over the world I have never seen such a travesty as this. Just the thought of sleeping in a bed that had a piece of lint on the comforter was making me sick so I picked up the phone to call the steward. Instead of coming right to my room, it took him 3 minutes to get there. This level of service is just unacceptable! I told him about the lint and he wanted to merely remove the lint. I told him that the whole comforter needed to be replaced immediately. He left and came back with a new one but we had to wait for him for 7 minutes. I also noticed that there was some dust on the back of the TV. The refrigerator was too small to hold the 4 cases of beer that I snuck on board so I called and asked if they could bring another one up. They said that there could only be 1 per stateroom. This is the dumbest policy I ever heard. I told them that I would be writing a letter to the CEO of Royal Caribbean about this. There were multiple other things wrong with the room as well including the toliet paper not being the same as the one we use at home. When I went on the balcony to check it out, it was really windy out there. I called down to Guest Services to complain and they tried to make me beleive that they no control over it. They said that there was nothing they could do to fix it.

 

DINING

 

Royal Caribbean has the worst food! In the main dining room, the Chateaubriand should have been served at a temperature of 170 degrees, but it was clearly 172 or 173. The lobster tails were so bad that I had real issues even finishing the 4th one. But, the worst part was the service we received in the dining room. Our waiter did not even bother to ask the names of our children even though we told them that our kids were at home. One night after my wife ordered the beef wellington, but changed her mind after ordering. Our waiter didn't even check with my wife to see if she had changed her mind and instead just brought out the beef wellington. It's not unreasonable for people to change their mind after ordering.

The waiter should have checked with my wife and he would have known that she really wanted the pork medallions. That's the main reason we removed the auto-tip from our account. The buffet was even worse than the dining room. For breakfast they didn't have super crunch berries with marshallows which is my wife's favorite cereal. The food for lunch was so terrible it was like being forced to eat at Outback. My sister-in-law's friend's cousin's father-in-law also said the food on Royal Caribbean sucks!

 

 

I would like the address of Royal Caribbean CEO so that I can write for a full refund!!!!!!!!!!!!!!!!!!!!!!!

 

At least you didn't have any chair hogs.

[Yorkvillain]

At least you didn't have any chair hogs.

 

At the most recent dry dock they removed all the pool chairs on the Imagination of the Seas and replaced them with more staterooms and specialty restaurants.

Edited June 6, 2015 by Yorkvillain

[Desert Cruizers]

I thought for a moment a new ship was brought in during the night.:D Enjoyed the reading.:)

[barbon2]

Too, too funny :)

[Jenal2]

Best post ever for sure.

[Jenal2]

Your a man with way too much extra time on his hands. Go find some thing useful to do.

 

 

I am really hoping this putz was joking too

[Newby58]

Thankyou!!!!!! LOL. Please write another. Some CC members have identified more (ammo) legitimate complaints that you could report.

[alonzo14]

Just back from the Imagination of the Seas and it was the absolute worst cruise of my life. I will never ever ever ever sail on Royal Caribbean again!!!!!!!!!!!!!!!

 

Here are some of the details of my terrible ordeal.

 

EMBARKATION

 

When we arrived at the port there was a line to get on the ship. I couldn't believe that we had to stand in line. You would think Royal Caribbean would have figured out how to get everyone on the ship without having a line. Once we got to the desk they asked to see my photo ID. I told them that I had already shown it to the people at the airport, but they were so rude as to insist I present it again. Royal Caribbean really needs to get their act together on this. It's unreasonable to make people show their ID all the time.

 

CABIN

 

When we finally did make it to our cabin it was an absolute pig sty!!! The first thing that I noticed was that there was a piece of lint on the comforter. I've stayed in the best 5 star hotels all over the world I have never seen such a travesty as this. Just the thought of sleeping in a bed that had a piece of lint on the comforter was making me sick so I picked up the phone to call the steward. Instead of coming right to my room, it took him 3 minutes to get there. This level of service is just unacceptable! I told him about the lint and he wanted to merely remove the lint. I told him that the whole comforter needed to be replaced immediately. He left and came back with a new one but we had to wait for him for 7 minutes. I also noticed that there was some dust on the back of the TV. The refrigerator was too small to hold the 4 cases of beer that I snuck on board so I called and asked if they could bring another one up. They said that there could only be 1 per stateroom. This is the dumbest policy I ever heard. I told them that I would be writing a letter to the CEO of Royal Caribbean about this. There were multiple other things wrong with the room as well including the toliet paper not being the same as the one we use at home. When I went on the balcony to check it out, it was really windy out there. I called down to Guest Services to complain and they tried to make me beleive that they no control over it. They said that there was nothing they could do to fix it.

 

DINING

 

Royal Caribbean has the worst food! In the main dining room, the Chateaubriand should have been served at a temperature of 170 degrees, but it was clearly 172 or 173. The lobster tails were so bad that I had real issues even finishing the 4th one. But, the worst part was the service we received in the dining room. Our waiter did not even bother to ask the names of our children even though we told them that our kids were at home. One night after my wife ordered the beef wellington, but changed her mind after ordering. Our waiter didn't even check with my wife to see if she had changed her mind and instead just brought out the beef wellington. It's not unreasonable for people to change their mind after ordering. The waiter should have checked with my wife and he would have known that she really wanted the pork medallions. That's the main reason we removed the auto-tip from our account. The buffet was even worse than the dining room. For breakfast they didn't have super crunch berries with marshallows which is my wife's favorite cereal. The food for lunch was so terrible it was like being forced to eat at Outback. My sister-in-law's friend's cousin's father-in-law also said the food on Royal Caribbean sucks!

 

 

I would like the address of Royal Caribbean CEO so that I can write for a full refund!!!!!!!!!!!!!!!!!!!!!!!

 

Thanks for the spoof! When I read your subject line I thought, Oh no another one of THOSE post...lol. You'll have to think up more for us!

[undercat]

Well done, sir, very well done!

 

Which is how it sounds like the Imagination of the Seas served up that Chateaubriand! :eek:

 

By the way, we are booked to sail on Imagination of the Seas on February 29, 2017. Should we be worried?

Edited June 7, 2015 by undercat

[cruisePAC]

Thanks for the laugh!

[STEVE-O]

Well done, sir, very well done!

 

Which is how it sounds like the Imagination of the Seas served up that Chateaubriand! :eek:

 

By the way, we are booked to sail on Imagination of the Seas on February 29, 2017. Should we be worried?

 

Move your reservation back one year.....to 2016.....and you'll be fine!

[Robinola]

Hey, they got water on my balcony floor. Who should I call?

[odisalbert]

Have to admit took me half way thru to get it! There are so many unreasonable and rude people out there most anything goes;)

[Cruzin-K]

That cruise sounds simply dreadful :eek:

 

I almost sailed on that ship, but instead booked on the Deception of the Seas because it sailed from Dallas which is closer to home, and was equally disappointed. I guess that class of ship just isn't up to par with the rest of the fleet.

 

:p

[canadian-nurse]

Thanks for the laugh! Just priceless! :)

[tgnorton]

You're killing me, Carl!!! lolol

[Missus Makkem]

Hope you get round to posting the reply they made to your quite legit complaints about the problems you encountered. :D

[derekmcsd]

You didn't mention that you are a diamond member. And that these things don't happen to people of your c&a status.

[NightOne]

Hey, they got water on my balcony floor. Who should I call?

 

I think you go straight to bridge and demand to speak to the Captain in that situation. :)

[NightOne]

Thankyou!!!!!! LOL. Please write another. Some CC members have identified more (ammo) legitimate complaints that you could report.

 

Yes, maybe I will expand it one day when I do get too much time on my hands. :)

[NightOne]

You didn't mention that you are a diamond member. And that these things don't happen to people of your c&a status.

 

Definitely would have to be a topic for an updated version. :)

[sg1phileshipper]

Almost choked from laughing. This has to be the best post ever :)

Cindy

 

 

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[Tunkhannock]

I told him about the lint and he wanted to merely remove the lint. I told him that the whole comforter needed to be replaced immediately. He left and came back with a new one but we had to wait for him for 7 minutes.

 

Unacceptable! Back when Royal Caribbean really cared about customer service, they would have burnt the offending comforter right then and there and offered to ritually sacrifice the responsible housekeepers for their crimes.