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Very Disappointed in Viking River Cruise


LaQuinta
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My husband and I were to sail on the Viking Hermod, leaving on Sunday, June 21 and received an email on Tuesday afternoon that the cruise , Portraits of Southern France, had been cancelled. Excuse was that the ship was in dry dock for repairs and was not ready to sail. I must say we were rather surprised and upset that this cruise was cancelled- a trip that was to celebrate our 55th Anniversary. After "digging on the Internet", and finding Cruise Critic, found out the real reason. Glad now that we at least were notified!! We are so sorry that you and others had such a bad experience.

 

The cruise was canceled.

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If the ship is in dry dock and damaged I'm not sure what else you expected Viking to do?

 

Maybe reimburse air and other out-of-pocket expenses as well as a future cruise credit (in the hopes of generating "goodwill."

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