LINGBER Posted July 1, 2015 #26 Share Posted July 1, 2015 My husband and I were to sail on the Viking Hermod, leaving on Sunday, June 21 and received an email on Tuesday afternoon that the cruise , Portraits of Southern France, had been cancelled. Excuse was that the ship was in dry dock for repairs and was not ready to sail. I must say we were rather surprised and upset that this cruise was cancelled- a trip that was to celebrate our 55th Anniversary. After "digging on the Internet", and finding Cruise Critic, found out the real reason. Glad now that we at least were notified!! We are so sorry that you and others had such a bad experience. The cruise was canceled. Link to comment Share on other sites More sharing options...
JVilleGal Posted July 1, 2015 #27 Share Posted July 1, 2015 If the ship is in dry dock and damaged I'm not sure what else you expected Viking to do? Link to comment Share on other sites More sharing options...
CPT Trips Posted July 1, 2015 #28 Share Posted July 1, 2015 If the ship is in dry dock and damaged I'm not sure what else you expected Viking to do? Maybe reimburse air and other out-of-pocket expenses as well as a future cruise credit (in the hopes of generating "goodwill." Link to comment Share on other sites More sharing options...
JVilleGal Posted July 1, 2015 #29 Share Posted July 1, 2015 This is a bummer, did you have travel insurance? Go over to Elliott.org and see if they can help you with those issues. Link to comment Share on other sites More sharing options...
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