camper49 Posted September 23, 2015 #1 Share Posted September 23, 2015 A friend asked me if he booked on line can he call Carnival with any questions he may have on his booking or will he have to use e-mail? I said I thought you could book on line and if needed just call with your booking number....was this the right answer? Link to comment Share on other sites More sharing options...
SHayesShip Posted September 23, 2015 #2 Share Posted September 23, 2015 Yes. A friend asked me if he booked on line can he call Carnival with any questions he may have on his booking or will he have to use e-mail? I said I thought you could book on line and if needed just call with your booking number....was this the right answer? Link to comment Share on other sites More sharing options...
wemjam Posted September 23, 2015 #3 Share Posted September 23, 2015 Yes, you are correct. If you book on-line you can still call Carnival at anytime for questions, payments, etc. They are happy to help. The first time you call them, they will ask you to give them a 4 digit pin number to add to your account you will have to have if you call them again - for security purposes. Only time you run into an issue if you need to make changes, etc. and contacting them directly is if you book through a Travel Agent. Link to comment Share on other sites More sharing options...
Denisomo Posted September 23, 2015 #4 Share Posted September 23, 2015 We always book online and if we have questions we call them with our booking number and get answers . They are always helpful. Link to comment Share on other sites More sharing options...
coevan Posted September 23, 2015 #5 Share Posted September 23, 2015 you can usually get some perks booking online. We got dinner for 2 at the Steakhouse and $50 OBC Link to comment Share on other sites More sharing options...
isaiahsnana Posted September 24, 2015 #6 Share Posted September 24, 2015 you can usually get some perks booking online. We got dinner for 2 at the Steakhouse and $50 OBC But you booked with a cruise wholesaler not with Carnival on line. I think that is what the poster was asking about. Link to comment Share on other sites More sharing options...
riclop Posted September 24, 2015 #7 Share Posted September 24, 2015 If he booked with Carnival on line yes he can call them if it's a TA than he can't. Link to comment Share on other sites More sharing options...
Moonarino Posted September 24, 2015 #8 Share Posted September 24, 2015 I've booked 3 different ways (CCL online, CCL by phone, and agent by phone) and after you get your booking number and the basic details settled, most everything is the same from then on. Ive never run into any snags. I booked my upcoming cruise online (CCL direct) and then changed it twice by phone. No hiccups at all. Link to comment Share on other sites More sharing options...
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