Has Anyone Booked Shore Excursions On-line ???

[AZCAMM]

Just wondering if anyone has done this and if there were any problems.

Last trip we used the interactive t.v. in the stateroom to book shore tours but used CCL website this time.

[dancedoc]

Booked mine for my 10/21 cruise on the glory.:D

[big_duck]

Yes, and we had an itinerary change and my S&S received the credit from it almost immediately.

[suseg]

yup....for the last two and this upcoming cruises...love it...

[AZCAMM]

thanks to everyone for the response. Sounds good so far. We are leaving this Sunday on the Pride.!!!! We booked for P.V., Mazatlan. Resting in Cabo;)

[gdani72]

I booked all of mine except for the unscheduled stop in Costa Maya on my 9/18 Conquest trip. No problems--they delivered my tickets the morning of the second day and one ended up being canceled due to weather and was refunded immediately to my sail & sign.

[nybumpkin]

We booked online for our excusion in Jamaica before sailing ; the tickets were delivered to our cabins the day before. We did notice that although we paid with a credit card online, they included the tickets on the S&S card and then credited the S&S card for the tickets. Not sure why it worked that way, but it didn't bother us as long as we were charged only once.

[MamaParrotHead]

booked 2 excursions online and had absolutely no trouble.

[LornaT]

Booked on-line for my Spirit sailing this last April, no problem.

A hint though...............even though you have already paid for your tours, to print the tickets on board for you the system doesn't recognize pre-paid yet, so your S&S Card will get charged for the tours then they will issue a credit, it all evens out but I had checked the FunVision system after the charges were posted, but before the credits were posted, when nuts about it looking like I ws double paying for the tour and high-tailed it to the Purser's Desk who informed me (very nicely) about how the system works..........so I stopped hyperventaling and went back to my cabin.

 

Tickets arrived in my mail-box that night, word of warning though, they might change the time of your tour on you from what you booked, so check the tickets themselves VERY carefully.............if the time doesn't match what you want and there are multiple departure times for that tour, go immediately to the tour desk and get it changed.............otherwise the ticket might say 9:00 and you think it's 10:00 (as you booked it) and guess what? you missed your tour.............and they won't refund you because you didn't check the ticket.............they will refund you (shipboard credit by the way) if the tour leaves without you do to problems getting off the ship (like having a wheelchair to be tendered and the midship elevators won't go to Deck A.....oops!) and they are unable to reschedule you with another departure.

 

Other than those issues...............I only book on line now.

[AZCAMM]

Hey, thanks for the handy hints. We've never done it this way before but I'm sure it will be fine. Especially checking the tickets carefully. We leave on Sunday on the Pride. Can't wait. Thanks ;)

[pppiglet]

They just opened the Cabo and Mazatlan excursions for our Feb 12th cruise today and I booked Cabo, no problem. I am waiting for the PV excursion to become available still. Mazatlan I already have Randi and Mazt. Frank booked.