Email says waitlist cleared but reservation still shows waitlisted

[mzlinda]

I booked a January 7th cruise on the Fantasy a week ago. I'm taking my 80 year old Mother and we were waitlisted for early dining. I was so happy to get an email on 11/14 saying that we were cleared for early dining but I looked at my reservation online today and it still shows us waitlisted for early dining. If I print my cruise documents, they say I am confirmed for late dining and waitlisted for early dining.

 

I sent an email to guest services but meanwhile I'm wondering if anyone knows.... Is there normally a delay of a few days between when the email notification goes out and when the online reservation will reflect the change?

[mojomorris]

Did you book the cruise online or are you using a TA?

Makes a difference as to "Who you gonna call?"...'cause it

ain't gonna be Ghostbusters. (No offense meant.)

[mzlinda]

LOL. I booked it online using a bounceback offer from the casino. That's why it was last minute.