Restaurant Reservations Diappearing

[MizDemeanor]

I re-entred a Cagneys Reservation and a Le Bisto reservation last night and this morning they are gone again.

 

Is there a limit to how many are able to be made on line or at all with the promotional dining package? We booked three which seem to be sticking but these other two are not.

 

Do you know why?

 

Thanks in advance.

[NCLfamily]

I had the same issue. Tried numerous times and then had to call guest services. After they did it they stayed on.

[IsanTom]

You can book when you board the ship! No problems. Bon Voyage!

[watchdiva]

Just call NCL and book them...I gave up trying to book our Pearl reservations online after 3 days of no success. 10 minutes on the phone=10 dinner reservations!

 

 

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[sloperate]

I noticed the same thing on my 2/1 trip on the Gem. After 2 times I made the call, and they finally stabilized.

[bksunbuddies]

I re-entred a Cagneys Reservation and a Le Bisto reservation last night and this morning they are gone again.

 

Is there a limit to how many are able to be made on line or at all with the promotional dining package? We booked three which seem to be sticking but these other two are not.

 

Do you know why?

 

Thanks in advance.

 

I experienced a problem with disappearing reservations but finally figured it out...:D:D You have approximately 15 minutes after you enter your first choice to go to the "check out cart". Check "agree" with the payment conditions and press enter. This is true even if there is NO cost!! Only after doing this will you receive a confirmation! This is probably confusing because so many people have the dining package and/or when the entertainment is free, why would you have to "pay for it"? If you don't receive a confirmation, then you don't have a reservation

 

If you are reserving a lot of dining and entertainment, you may want to do a few days then go to "check out". After confirmation, go back and do the other days. If you wait too long, the first ones you entered may no longer be registered in the cart if it is more than the allotted "cart time".

 

I hope this helps. It is a shame that NCL does not provide more direction to its customers, especially with such a continuous problem.

[MizDemeanor]

Bksunbuddies...Magic. Thank you so very much!

 

Everyone else, that was the ticket, I was not checking out at the cart. Thank you all for your replies.

 

Very much appreciated!

[Markanddonna]

I also wondered how I lost my reservations but it was MY fault. Like another poster said: you have to purchase your cart even though the cost is $0. It worked just fine after I read the instructions...

[NCLfamily]

I was checking out and they still disappeared. Hence I had to call.