Confused...How do you get an upgrade, without having to cancel

[bre]

So I am trying to get my relatives an upgrade. They have booked inside cabins, but now prices have dropped, where for only $200 more (entire trip) they could get a balcony. Had them call the TA. They said the only way to do so, is to cancel their current reservation, but that would cost them dearly, like 75% or something like that, because we are so close to sailing (April 3). So Pro's, how does one get upgraded?:confused:

Edited February 26, 2016 by bre

[CruisnDeb]

delete (oops....didn't read all the way)

Edited February 26, 2016 by CruisnDeb

[bre]

April 3 2016

[CruisnDeb]

You might have to actually wait until 2-3 weeks before sail date. I know when I sailed on the POA I started getting emails about 3 weeks from my sail date. When you call, ask what upsells they have available. I have never gotten one, but I have read about people getting some pretty cheap inside to balcony upsells.

[cfitch]

I upgraded yesterday through my TA from interior guarantee to balcony guarantee without cancelling. Just paid the difference and it took minutes to complete. Keep trying.

[Leavethekidswithmom]

Sounds like a lazy TA, have them call NCL or ask for a supervisor, NCL is always going to take more money for an upgrade.

[Donray]

So I am trying to get my relatives an upgrade. They have booked inside cabins, but now prices have dropped, where for only $200 more (entire trip) they could get a balcony. Had them call the TA. They said the only way to do so, is to cancel their current reservation, but that would cost them dearly, like 75% or something like that, because we are so close to sailing (April 3). So Pro's, how does one get upgraded?:confused:

 

Is the price you are looking at for "NEW Booking Only"? If so you cannot get the price.

[Texastrkr]

I go thru the cruise line itself and they let me change to different cabins all the time. Give NCL a call an see what they can do if u get any flack ask to speak with a supervisor and if dissatisfied ask to speak wth theirs ( the squeaky wheel get the grease) lol good luck

[bre]

Thank you all! We will keep trying. We are on the Getaway, and there are tons of balcony's still available. We (Hubster & I)Already have our Aft Balcony reserved. I think we will wait until3 weeks out, and try to get them upgraded.

[CruisnDeb]

Just got this info from another thread.

 

Upsell Department 1-800-625-4309 mon - fri 9am - 5pm EST.

[bre]

Just got this info from another thread.

 

Upsell Department 1-800-625-4309 mon - fri 9am - 5pm EST.

 

Awesome! Thank you!