4ready2cruz Posted March 19, 2016 #1 Share Posted March 19, 2016 Just checked the fare on my ES booking and the rate has gone up by $10 but now has $50 in OBC included (part of the Wheel of Fortune promo). Am I not eligible to pay the additional $10 to get the $50 in OBC? I called my TA and she said that I would need to pay an additional $495 pp in order to get $50 in OBC and stay in the same cabin. That doesn't sound right. I checked the fareviewer and there aren't any OV fares that high. This is my first time doing ES so I am not sure if what I requested was doable. Link to comment Share on other sites More sharing options...
dacsmom Posted March 19, 2016 #2 Share Posted March 19, 2016 Did you book the cruise during a reduced deposit sale? If so you must pay the rest of the normal deposit to take advantage of any price drops. Link to comment Share on other sites More sharing options...
4ready2cruz Posted March 19, 2016 Author #3 Share Posted March 19, 2016 My cruise is already paid in full, but I am still before the final payment date. Link to comment Share on other sites More sharing options...
BigB0882 Posted March 19, 2016 #4 Share Posted March 19, 2016 Are you absolutely sure the cabin is in the same exact category and not one below yours? If so, I can't figure out why in the world you would need to pay $495 if the price only increase $10. Either you are mistaken or your TA is mistaken. Try doing a mock booking online and make sure it is the same cabin category and send a screenshot of the price to your TA to see. Link to comment Share on other sites More sharing options...
4ready2cruz Posted March 19, 2016 Author #5 Share Posted March 19, 2016 I am going to try calling back tomorrow and seeing if I get a different answer. It just did not make sense to me since that price plus what I have already paid would probably put us in a suite, not an OV! I thought maybe since it is not a "price drop" I was not eligible. ES newbie :). Link to comment Share on other sites More sharing options...
riclop Posted March 19, 2016 #6 Share Posted March 19, 2016 There sales are always full of bull. Link to comment Share on other sites More sharing options...
SadieN Posted March 19, 2016 #7 Share Posted March 19, 2016 Look online. Once you got it figured out, do a three-way call with your TA, Carnival and you. Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
sfaaa Posted March 19, 2016 #8 Share Posted March 19, 2016 There sales are always full of bull. Well let's see. Pay an extra $20 to get $50 OBC. I know it doesn't make sense to those who don't know how to add. Link to comment Share on other sites More sharing options...
bakersdozen12 Posted March 19, 2016 #9 Share Posted March 19, 2016 Well let's see. Pay an extra $20 to get $50 OBC. I know it doesn't make sense to those who don't know how to add. Exactly. It's pretty cut and dry. Net effect is that you save $30. I already price matched three of my cruises to the wheel deal #2. Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
RuthlessBoss Posted March 19, 2016 #10 Share Posted March 19, 2016 Couldn't the TA give a reason? Link to comment Share on other sites More sharing options...
ready2cruzagain Posted March 19, 2016 #11 Share Posted March 19, 2016 In the past, if there was a sale and the cabin was say $10 more but came with a $50obc then I didn't have to pay the $10. I was just credited with a $40 obc. I would call back and have the TA explain what they are talking about. Link to comment Share on other sites More sharing options...
4ready2cruz Posted March 19, 2016 Author #12 Share Posted March 19, 2016 Called back first thing, waited on hold for half an hour but I got my $50 OBC for an extra $10. Yeah!:) Link to comment Share on other sites More sharing options...
Sparky2 Posted March 19, 2016 #13 Share Posted March 19, 2016 Called back first thing, waited on hold for half an hour but I got my $50 OBC for an extra $10. Yeah!:) Did your TA explain why you didn't get it the first time you called? Link to comment Share on other sites More sharing options...
ready2cruzagain Posted March 19, 2016 #14 Share Posted March 19, 2016 Did your TA explain why you didn't get it the first time you called? I think I would have been asking this question to the TA also. Link to comment Share on other sites More sharing options...
4ready2cruz Posted March 19, 2016 Author #15 Share Posted March 19, 2016 this was a different agent than the one I spoke with last night. She says that they try to match to the "best available rate" and that is what came up. I explained that I had already done a mock booking online and that the price difference was only $5 per person for 1 of my booked cabins using the WofF #2 offer. I have 2 cabins booked but the first one had a VIFP offer that already had the $50 obc. I did not press for further explanation. I did ask for an updated invoice showing the new base price per cabin. I think it probably would have been easier booking directly through Carnival. Link to comment Share on other sites More sharing options...
ready2cruzagain Posted March 19, 2016 #16 Share Posted March 19, 2016 this was a different agent than the one I spoke with last night. She says that they try to match to the "best available rate" and that is what came up. I explained that I had already done a mock booking online and that the price difference was only $5 per person for 1 of my booked cabins using the WofF #2 offer. I have 2 cabins booked but the first one had a VIFP offer that already had the $50 obc. I did not press for further explanation. I did ask for an updated invoice showing the new base price per cabin. I think it probably would have been easier booking directly through Carnival. Yes, whenever I book ES I will only book through Carnival, not through a TA. I learned the lesson the hard way, had a TA that wouldn't call back and when they did the price had already gone up, never seen the price drops, etc.:rolleyes: Link to comment Share on other sites More sharing options...
TexasCruiser52 Posted March 19, 2016 #17 Share Posted March 19, 2016 Exactly. It's pretty cut and dry. Net effect is that you save $30. I already price matched three of my cruises to the wheel deal #2. Sent from my iPhone using Forums mobile app Me too. Hehehe :D Link to comment Share on other sites More sharing options...
cruizinisthebest Posted March 19, 2016 #18 Share Posted March 19, 2016 Exactly. It's pretty cut and dry. Net effect is that you save $30. I already price matched three of my cruises to the wheel deal #2. Sent from my iPhone using Forums mobile app Did the same thing for both of my 2017 cruises. Link to comment Share on other sites More sharing options...
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