Change of Name 31 days out ...help...!

[cru2]

Hi we are a party of 5 due to sail on Indy on 2 July 2016 (31 days) one of our party can now not make this holiday but we have someone who can take their place.... so it will be change of name only.

Booked through a TA who is going to phone RCI tomorrow to enquire for us but does anyone know if this will be allowed?

We know that we will have to pay for this so that is no problem, but just worrying about if they will allow this.

Can anyone help/advise please.

 

Thanks

[Merion_Mom]

Hi we are a party of 5 due to sail on Indy on 2 July 2016 (31 days) one of our party can now not make this holiday but we have someone who can take their place.... so it will be change of name only.

Booked through a TA who is going to phone RCI tomorrow to enquire for us but does anyone know if this will be allowed?

We know that we will have to pay for this so that is no problem, but just worrying about if they will allow this.

Can anyone help/advise please.

 

Thanks

 

No problem and no charge.

 

Have a great cruise!

 

<stop. pause. consider>

 

You are in the U.K.

 

Different rules probably apply.

 

Good luck. :eek: :rolleyes: :)

[cru2]

Yes we are in the UK, can anyone help/advise please

[swoopy2110]

UK T&C State the following:

 

1.11 CAN I MAKE CHANGES TO MY BOOKING AFTER IT HAS BEEN CONFIRMED?

Should you wish to make any changes to your confirmed holiday, you must notify us in writing or by telephone as soon as

possible. Whilst we will endeavour to assist, we cannot guarantee we will be able to meet any such requests. For guests wishing

to make a significant amendment to their booking outside of 56 days from departure, such as changing the ship, sail date, flights

or brand, please note that a booking transfer fee is applicable. Please note that any amendments for hotels, transfers and flights

may result in the loss of the amount that was collected at the time of booking for these additional components. The transfer

fee is £75 per guest which is limited to the first two guests on a booking, therefore any additional guests on the booking will

not be charged.

Please note: the transfer fee is a non-refundable amount, which will be included in any cancellation charges as in point 1.10 above.

Please note: that your booking will be re-priced in-line with the up-to-date business and price rules and a new confirmation

invoice will be issued. For all changes that we consider to be minor changes (such as a change of stateroom or name changes

on an existing booking by way of example only) outside of 56 days from departure, an amendment fee of £35 per guest per

booking will be payable together with any costs incurred by ourselves and any costs or charges incurred or imposed by any of

our suppliers.

Please note: the amendment fee is a non-refundable amount, which will be included in any cancellation charges as in point 1.10

above. Passengers should note that suppliers may not allow name changes and that the booking may need to be cancelled

and rebooked. For minor or major changes, the rebooking will always be subject to availability and to payment of any charges

imposed by the supplier which may, in some cases, be the full cost of the ticket. Given that the transfer and amendment fees are

both non-refundable, we would recommend that these amounts are collected from the guest at the time the changes are made,

as they will be charged to the booking as part of any cancellation. If you request a change within 56 days of departure, this may

be treated as a cancellation of your original booking and cancellation charges as set out in these terms and conditions will be

payable (see clause 1.10).

The changed arrangements will then be treated as a new booking. If you or any of the persons travelling with you are prevented

from taking the holiday, such as due to medical reasons, you/they may give your/their place on the booking to someone else

(suggested by you). In this situation, providing we are given not less than 7 days’ notice in writing of your wish to make the

change, we will permit the name change. The airline and flight routing may differ from the original assignment due to this name

change. You must produce documentary proof of the reason for the transfer of your/their booking with the request (e.g., a letter

from a doctor etc.). Both the person who was originally due to take the holiday and the person who actually does so must make

sure that the administration fee and any charges/costs (see below) as well as any amount which is still due to be paid for the

holiday is paid as required before any change can be made.

 

--

 

As you're within 56 days till departure, I'm not sure what the protocol is

[atnolan94]

My advice......

 

Just take a deep breath and your TA will fix it!

[swoopy2110]

How did you get on ?

[cru2]

All sorted. My TA & RC were brilliant.

 

Thanks everyone who replied