NCL CAS points

[Sestar]

I'm going to Alaska in September and Caribbean in December with NCL. Will my tier points transfer from Pearl to Epic automatically or do I need to contact CAS prior of sailing Epic?

 

Thanks in advance for your advise.

 

 

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[sassyshar]

My understanding is that your points do not automatically transfer. When on your second cruise ask the casino host to contact the casino from your first cruise to have your points transferred over. All you need is the dates and ship you were on previously. Happy sailing to you. :)

[WaldosPepper]

I'm going to Alaska in September and Caribbean in December with NCL. Will my tier points transfer from Pearl to Epic automatically or do I need to contact CAS prior of sailing Epic?

 

Thanks in advance for your advise.

 

Just want to offer some clarification here. Points that you accumulate during the first cruise are what is used to begin establishing a Tier level. Toward the end of that first cruise, if you have earned enough points (minimum of 2500 points) those points will be redeemed toward your onboard bill (unless you specifically request otherwise).

 

Redemption of those points onboard the first cruise do not effect the Tier level that you have attained. Your CAS Their Level is tied to Latitudes Account number, and that tier will follow you automatically to the second cruise (unless for some reason there is a glitch, or your latitude number changes which can happen for a number of bizarre reasons).

 

Any points that are not redeemed on the first cruise do not automatically follow you to the second cruise. On the first night, a quick trip to the Host Desk will begin the process of getting those points moved over (generally it takes about 24 hours). Those transferred points will count toward any reduction in your onboard bill at the end of the second cruise, providing you have attained enough new points to equal a total of at least 2500 unredeemed points.

 

If you have booked these sailings through CAS, then you will have the correct Tier Level CAS Cards in your cabin upon arrival. If you have not booked these through CAS you will need to visit the Host Desk to have card(s) issued to you. If you book through CAS you will have Casino Free Drinks cards regardless of your Tier Level. If you did not book through CAS you will only receive drink cards if you have either already achieved at least HOT status, OR once you earn a minimum of 1,500 points on the current sailing (transferred points do not count toward drink card qualification).

 

One recommendation I would make, is at some point during the last day (but before evening when points redemption automatically takes place) is to place your card(s) in a slot machine, and take a photo of the total points showing, and with the back of the drink card showing your sailing date, and the front of your CAS card showing your name & current Tier. Glitches happen, and it's always a good idea to have proof of the number of points you currently have as a means of proving your Tier Level in the event of such a glitch. ;)

 

Posting this not just for you, but for the benefit of others who may have questions about how this whole program works, etc.

 

:)

 

.

[sassyshar]

Thanks WaldosPepper for the additional information, it was helpful to me. I do have a follow up question regarding the points and subsequent comps.

On my last cruise in April, I reached Hot Status in just 2 days. I managed to have "on board credit of $150" which I did not cash in, knowing I would be cruising in the next 6 months. I was also told I had an additional $70 onboard credit for my next cruise. Can this information be confirmed with CAS?

I was comp'd an aft balcony on the Getaway for December.

Thanks

Sharon :)

[Sestar]

Thank you so so much for that detail clarification. I really appreciate it. Very very helpful reply.

 

 

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[WaldosPepper]

Thanks WaldosPepper for the additional information, it was helpful to me. I do have a follow up question regarding the points and subsequent comps.

On my last cruise in April, I reached Hot Status in just 2 days. I managed to have "on board credit of $150" which I did not cash in, knowing I would be cruising in the next 6 months. I was also told I had an additional $70 onboard credit for my next cruise. Can this information be confirmed with CAS?

I was comp'd an aft balcony on the Getaway for December.

Thanks

Sharon :)

 

You might be able to confirm those details with a call to CAS. It's hard for me to say what the figures are that you refer to, but it's possible that they were the dollar value of the points you did not yet cash in toward a final bill, plus perhaps the value of your "tier up" points, which it seems you also did not cash in. Give CAS a call and see if they can clarify. ;)

 

Thank you so so much for that detail clarification. I really appreciate it. Very very helpful reply.

 

 

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So glad the post and the information were helpful!

 

:)

 

.

[Casino Comp Chick]

Thanks WaldosPepper for the additional information, it was helpful to me. I do have a follow up question regarding the points and subsequent comps.

On my last cruise in April, I reached Hot Status in just 2 days. I managed to have "on board credit of $150" which I did not cash in, knowing I would be cruising in the next 6 months. I was also told I had an additional $70 onboard credit for my next cruise. Can this information be confirmed with CAS?

I was comp'd an aft balcony on the Getaway for December.

Thanks

Sharon :)

 

It will not be $70 per say, actually it will be $75.00 food/beverage credit that comes with your "Hot tier" you will receive that on every cruise until March 31, 2018 (unless you tier up to Golden before March 31, 2017). The $75.00 credit replaces the dinner for 2 the casino used to give now that the restaurants are alacarte. Please note that the credit has to be used on food/beverages only.

On my April cruise we all had the original UDP, we had platinum dinners and both my mother and I are Golden so I waited for the last day and wacked out the $200 we had combined and bought a bunch of bottles of wine at one of the bars.

The credit is.....use it or lose it.

 

As far as your transferred points....When you transfer your points over it will be the equivalent of $150.00 in points (15000 points) which can be used for casino play, casino download to a machine and then cashed out (3% fee since you are not Golden casino tier) or on board charges at the end of the cruise.

I had banked 22000 ($220) points and they removed about $400 from my bill (this amount did not include the $100 food/beverage or $125 spa credit that comes with my Golden tier)

Edited June 14, 2016 by iimmie

[sassyshar]

Thanks again for clarifications. I will contact CAS to see if I can verify the points that I will be transferring over.

 

sharon :)