NCL email notifications

[Quilting_Cruiser]

At this point, the poll results show that only 4% of the respondents reported hearing from NCL (that is, not through CC) *before* their deadline.

 

Similarly, 51% heard after penalty or were in the penalty phase and had not heard yet.

 

Coincidence :confused:

 

I think not :mad:

 

Also, not the least bit scientific. The poll is meaningless though mildly entertaining. Former researcher here. :o

 

It's a shame NCL seems incapable or unwilling to keep their customers informed. It's not that difficult. Sigh.

[sjbdtz]

At this point, the poll results show that only 4% of the respondents reported hearing from NCL (that is, not through CC) *before* their deadline.

 

Similarly, 51% heard after penalty or were in the penalty phase and had not heard yet.

 

Coincidence :confused:

 

I think not :mad:

 

 

Only applies for those whose final payment had not already passed by the time of the announcement. What you really want to know is:

 

 

" How many people not already in Final Payment at the announcement date, received notification before final / after final."

 

 

Also, as noted above....totally not scientific.

 

 

 

Stephen

 

.

[wdsted]

Look a dead horse. Let's start another post to beat it.

 

 

Sent from my iPad using Forums mobile app

[deladypilot]

I have not received any emails nor has my husband regarding the change in policy. I was after final payment date when they made the change.

 

It has nothing to do with the settings on MyNCL, NCL was just not good at getting the message out. I receive several emails a week from them so I know my email is good.

 

That said....I am one that usually carries Diet Coke onto the ship as I am not a fan of Pepsi, however I would not have canceled my cruise over this even if I could. Was I happy about it...NO, but it is not a reason for me to cancel either. I will survive

[my3sonsnj]

 

It has nothing to do with the settings on MyNCL, NCL was just not good at getting the message out. I receive several emails a week from them so I know my email is good.

 

 

Exactly!!! And there is a messages feature in MyNCL they are not utilizing.

 

If NCL was using due diligence to notify customers, there would be messages in MyNCL regarding policy changes. The only messages I have are about purchasing beverage packages (which I already have) and excursions plus a link to a Freestyle cruising video. :rolleyes:

[KarlChilders]

We are well outside of our cancellation (130 days or so) and received two notifications, one was a forward of NCL's email to our Travel agent firm, and the other from our agent herself.