twisted247 Posted July 23, 2016 #1 Share Posted July 23, 2016 hello hope someone can help me.i made a reservation for hyatt place 2 weeks ago for febuary 2017 through valve trips.as of today I haven't hear one word from them I have called and emailed nothing should I look for a differrant hotel can it take this long anybody ??? Link to comment Share on other sites More sharing options...
Need2Bcruzin Posted July 23, 2016 #2 Share Posted July 23, 2016 My February 2017 confirmations came 1 week after booking. Maybe you can e-mail them again or call Hyatt Place to check whether they have your reservation. Link to comment Share on other sites More sharing options...
Alberta Quilter Posted July 23, 2016 #3 Share Posted July 23, 2016 Welcome to Cruise Critic! In this thread: http://boards.cruisecritic.com/showthread.php?t=2368418, in post #11, someone suggested that you contact the hotel directly to see if they have the reservation and get the reservation number, in the event that you don't hear back. I got my confirmation one week from the time I emailed them. I suspect that they might be overwhelmed but that's a guess on my part. If they Hyatt doesn't have the reservation as suggested above, then try another hotel or even try value trips again. Link to comment Share on other sites More sharing options...
nat9511 Posted July 23, 2016 #4 Share Posted July 23, 2016 I usually get a confirmation back within 5 days from Value Trips. Check your spam emails. That is where mine show up. Link to comment Share on other sites More sharing options...
eandj Posted July 23, 2016 #5 Share Posted July 23, 2016 It often shows up in junk mail. If not there, call the Hyatt Pl directly. Your reservation number could be waiting for you there. Two weeks is a pretty long time. Generally a week or so is the longest wait. So do a bit more detective work. Link to comment Share on other sites More sharing options...
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