Which Voom plan?

[leallison]

Do I need surf and streaming to use iMessage ? I was hoping to just buy surf t check a couple of emails per day ( I have to as I have my own business ) and use iMessage but I called and the RC lady said iMessage is considered streaming? Then she admitted she did not have an iPhone so she did not really know. I may also want to make FaceTime voice calls once or twice but that is not totally necessary . I just basically want to know if the cheaper surf package supports iMessage ? Also is downloading a book to my kindle app considered streaming too?

[Clarea]

Surf is all that is required for iMessage. Downloading a book is not streaming video.

Edited July 24, 2016 by clarea

[leallison]

Surf is all that is required for iMessage. Downloading a book is not streaming video.

 

Clarea, thank you , have you used it so do you know for sure? This RC woman acted like downloading a book was considered streaming which I have never heard before

[Clarea]

Clarea, thank you , have you used it so do you know for sure? This RC woman acted like downloading a book was considered streaming which I have never heard before

Yes, I've download a book for my Kindle on the pre-Voom (even slower) internet. Took a few minutes but it worked fine.

[leallison]

Cool. I wonder why she told me iMessage would be considered streaming ? Weird right ?

[Clarea]

Cool. I wonder why she told me iMessage would be considered streaming ? Weird right ?

Unfortunately, not weird with RC. The customer service reps seem to make up answers all too often. They would do us all a great service if they would just say "I don't know" when they don't know.

Edited July 24, 2016 by clarea

[constable145]

Cool. I wonder why she told me iMessage would be considered streaming ? Weird right ?

2 possibilities..

1. She's a newb and doesn't understand what streaming is.

 

2. She's trying to steer you towards the more expensive package.

 

Sent from my Nexus 6P using Tapatalk

[leallison]

Lol, so true!

[Biker19]

2. She's trying to steer you towards the more expensive package.

 

+1

 

Biker, who not ask any RCI rep for tech info.

[Bigbluegal]

What about snapchat? surf or stream? What would you need streaming for?

[Biker19]

What would you need streaming for?

If you care about the time it would take to download large files. Or if you are streaming higher quality video. This also depends on the ship - not all VOOM is the same.