so,ton saint Posted November 25, 2016 #1 Share Posted November 25, 2016 Had a email from Thomson, so sorry the hotel you have booked in Barbados for your stay and cruise will not be built in time for your forth coming holiday starting the 12th march 2017 as you might know iam an early booker and this was one year to-day. i booked this holiday for our fifty year,s of being married to my lovely wife as a one off holiday of a lifetime in a new hotel on the beach and a lovely cruise on discovery, they have given me another hotel not of my choise what can i do. any help thank,s Howard Link to comment Share on other sites More sharing options...
Pensioncruiser Posted November 25, 2016 #2 Share Posted November 25, 2016 Hi Howard sorry to hear about this I can understand your feelings but can't give any help as it has never happened to us. The only advice I can think of,because you are obviously out of options, is research the hotel, which you have probably already done, and try not to let it spoil the special anniversary which you have had planned for so long. I wish you good luck and hope someone may be able to be more constructive with the advice. Sent from my VF-895N using Forums mobile app Link to comment Share on other sites More sharing options...
happy v Posted November 25, 2016 #3 Share Posted November 25, 2016 That's annoying, isn't it. I thought this sort of thing had stopped. You could check the brochure and see if there are any other hotels you like. Or perhaps see if you could do cruise and cruise. Link to comment Share on other sites More sharing options...
Pensioncruiser Posted November 25, 2016 #4 Share Posted November 25, 2016 Don't think a B2B would work happy v as Howard has booked a particular cabin which usually goes as soon as it's released. Sent from my b1-720 using Forums mobile app Link to comment Share on other sites More sharing options...
happy v Posted November 25, 2016 #5 Share Posted November 25, 2016 Oh I didn't know that. I would just phone with a list of hotels you would accept and take it from there. Good luck. Link to comment Share on other sites More sharing options...
Rare dronnygirl Posted November 26, 2016 #6 Share Posted November 26, 2016 I'd like to hope your replacement hotel will be an upgrade with a few extras thrown in! You really shouldn't have to settle for anything less. Good luck - we'll be on Discovery your second week. Link to comment Share on other sites More sharing options...
brabrant10 Posted November 26, 2016 #7 Share Posted November 26, 2016 4 years ago on land vacation stayed in resort ocean2 -penthouse-beautiful hotel located in st Lawrence gap -oceanfront -resort was only 2years old at that time -you can google it & see if it is a possible option Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
dorothy09 Posted November 26, 2016 #8 Share Posted November 26, 2016 Suppose thomson can't be blamed for the hotel problem but for your 50th wedding anniversary in the circumstances they should surely be offering you a superior room in a five star hotel at the minimum. Anything less would be insulting. Keep us posted! Link to comment Share on other sites More sharing options...
kruzseeka Posted November 26, 2016 #9 Share Posted November 26, 2016 Suppose thomson can't be blamed for the hotel problem but for your 50th wedding anniversary in the circumstances they should surely be offering you a superior room in a five star hotel at the minimum. Anything less would be insulting. Keep us posted! Agree! So sorry to hear this - I can imagine your disappointment. Do hope they can offer you something you feel will 'fit the bill' for this special occasion. Good luck - and best wishes for it all to be resolved to your satisfaction and for a fab holiday. Link to comment Share on other sites More sharing options...
so,ton saint Posted November 26, 2016 Author #10 Share Posted November 26, 2016 Agree! So sorry to hear this - I can imagine your disappointment. Do hope they can offer you something you feel will 'fit the bill' for this special occasion. Good luck - and best wishes for it all to be resolved to your satisfaction and for a fab holiday. Thank you everyone for your comments and concerns, we were first offered a hotel which was not compatible with our original booking, we refused this hotel and threatened to cancel the holiday Thomson came back and offered us a hotel Sea Breezes which we have been to before and loved it, double twin room overlooking the beach to which we are very happy.Thanks again for your concerns Howard :D :cool: Link to comment Share on other sites More sharing options...
kruzseeka Posted November 26, 2016 #11 Share Posted November 26, 2016 Thank you everyone for your comments and concerns, we were first offered a hotel which was not compatible with our original booking, we refused this hotel and threatened to cancel the holiday Thomson came back and offered us a hotel Sea Breezes which we have been to before and loved it, double twin room overlooking the beach to which we are very happy.Thanks again for your concerns Howard :D :cool: Result! Great news so,ton saint. So pleased you are now happy about the hotel and can look forward to your celebrations with excitement and anticipation. Sounds wonderful. :) Link to comment Share on other sites More sharing options...
happy v Posted November 27, 2016 #12 Share Posted November 27, 2016 I'm glad you've got it sorted, and I'm sure you'll both have a lovely time. Link to comment Share on other sites More sharing options...
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