lauren0309 Posted December 4, 2016 #1 Share Posted December 4, 2016 (edited) Please bring me up to date. Haven't done it in awhile. I have 50,000 points which I want to redeem to get $500 of my cruise in June. Can I redeem them anytime or do I have to wait. I remember at one time they had to be redeemed 60 or 90 days before you cruise or sometime before final payment:confused: Also would I put down double occupancy or single occupancy. It gave me two choices. I'm sharing the cabin with my boyfriend under one reservation. Edited December 4, 2016 by lauren0309 Link to comment Share on other sites More sharing options...
cruisenfever Posted December 4, 2016 #2 Share Posted December 4, 2016 (edited) Please bring me up to date. Haven't done it in awhile. I have 50,000 points which I want to redeem to get $500 of my cruise in June. Can I redeem them anytime or do I have to wait. I remember at one time they had to be redeemed 60 or 90 days before you cruise or sometime before final payment:confused: Here is the link to the online Rewards Redemption Center https://www.managerewardsonline.com/RMSapp/Ctl/entry?pid=grprwd&mc=RCCL You can wait until about 30 days prior to departure. Make sure that you include your Booking ID in the "Comments Box." Final Payment has nothing to do with redeeming points unless you want to use those points earned when you make final payment. Edited December 4, 2016 by cruisenfever Link to comment Share on other sites More sharing options...
Clarea Posted December 4, 2016 #3 Share Posted December 4, 2016 ... Also would I put down double occupancy or single occupancy. It gave me two choices. I'm sharing the cabin with my boyfriend under one reservation. Double occupancy means the OBC is split between the two guests. Single occupancy means all the OBC is applied to your account. Link to comment Share on other sites More sharing options...
Richst48 Posted December 4, 2016 #4 Share Posted December 4, 2016 Here is the link to the online Rewards Redemption Center https://www.managerewardsonline.com/RMSapp/Ctl/entry?pid=grprwd&mc=RCCL You can wait until about 30 days prior to departure. Make sure that you include your Booking ID in the "Comments Box." Final Payment has nothing to do with redeeming points unless you want to use those points earned when you make final payment. I'm glad you mentioned putting your booking # in the comments box. I had a problem with this on my Anthem cruise this past June. When I saw by the 4th day the credit had not been applied to my account I went to Guest Services. It took me 2 trips there and them making 2 phone calls to the department that handles this before we got it straightened out. I knew that I had put it in the comments because I noticed there was no other place to put it. The GS rep finally let me talk to the guy and he kept saying I did not put my number in the box indicated. I argued with him that there was no box indicated for the number so I had put it in the comments box. He finally found it but still argued with me that I had put it in the wrong place. Well, I just did it again for our upcoming January cruise and of course there is not a box marked to put your reservation number. This time I made print screens of it so I can show GS because I am sure I will end up there before it ever gets applied correctly. Link to comment Share on other sites More sharing options...
lauren0309 Posted December 4, 2016 Author #5 Share Posted December 4, 2016 Double occupancy means the OBC is split between the two guests. Single occupancy means all the OBC is applied to your account. Im not redeeming my points as OBC. I'm redeeming the points so I can get $500 off the price of the cruise itself. Link to comment Share on other sites More sharing options...
Snit13 Posted December 4, 2016 #6 Share Posted December 4, 2016 Do not know about your planned use as I plan to use mine for OBC. I was told last week that if for some reason you have to cancel you do not get your points back. We sail on Dec. 18 and I plan to redeem mine on Dec. 9 as was advised you must redeem 1 week prior to sailing. If you call redemption center they will answer your question. Link to comment Share on other sites More sharing options...
TigerCruzin Posted December 4, 2016 #7 Share Posted December 4, 2016 You should redeem your points several weeks before final payment. I called C&A and they helped me with the transaction Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Clarea Posted December 5, 2016 #8 Share Posted December 5, 2016 Im not redeeming my points as OBC. I'm redeeming the points so I can get $500 off the price of the cruise itself. I don't see how the occupancy question applies then. Link to comment Share on other sites More sharing options...
killtheump Posted December 5, 2016 #9 Share Posted December 5, 2016 (edited) Im not redeeming my points as OBC. I'm redeeming the points so I can get $500 off the price of the cruise itself. You can apply them now, I have already applied points for my November 2017 cruise on The Harmony of the Seas. Yes it does state single or double occupancy I just checked double. Edited December 5, 2016 by killtheump Link to comment Share on other sites More sharing options...
lauren0309 Posted December 5, 2016 Author #10 Share Posted December 5, 2016 OK thanks. Link to comment Share on other sites More sharing options...
tigers317 Posted December 5, 2016 #11 Share Posted December 5, 2016 I redeemed some last week for my January sailing. I didn't realize I needed to put my reservation id in the comments. Do I need to call someone to make sure they apply the obc to my account? Link to comment Share on other sites More sharing options...
cruisenfever Posted December 5, 2016 #12 Share Posted December 5, 2016 I redeemed some last week for my January sailing. I didn't realize I needed to put my reservation id in the comments. Do I need to call someone to make sure they apply the obc to my account? Just call the RCI Redemption Center at 1-888-305-4626. Link to comment Share on other sites More sharing options...
patty29 Posted December 5, 2016 #13 Share Posted December 5, 2016 Thanks to Patty & Jim. I neglected to add my booking number when I redeemed my points. Just called and added my booking number for my January cruise. Happy Holidays! Link to comment Share on other sites More sharing options...
griffy116 Posted December 5, 2016 #14 Share Posted December 5, 2016 I called, rather than use the on-line method and this is one of the reasons I do it. They tried to get me to do it on-line but I declined. They send you a confirmation immediately that the OBC has been applied to your cruise. I have had problems with the redemption only one time...the one time I did it on-line. Link to comment Share on other sites More sharing options...
mamaza Posted December 9, 2016 #15 Share Posted December 9, 2016 Great information from all. I used it. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
cruising twosome Posted January 14, 2017 #16 Share Posted January 14, 2017 Thank you Patti for the #888, just used it to redeem my OBC for next month's cruise......took about 20 minutes, but got the confirmation email almost immediately. Link to comment Share on other sites More sharing options...
tootsie7 Posted January 14, 2017 #17 Share Posted January 14, 2017 I submitted my request on December 2 and it was just posted to our account yesterday so it took 12 days to show up in our reservation. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now