Malch_uk Posted August 15, 2017 #1 Share Posted August 15, 2017 Anyone else having problems connecting to the "My Cruise" section on Fred's website? Keep getting the message: Your connection is not private Attackers might be trying to steal your information from http://www.fredolsencruises.com (for example, passwords, messages or credit cards). Also had a message about the website certificate being invalid. Was hoping to book some shore tours but seems Fred does not seem to want the business. Link to comment Share on other sites More sharing options...
callyuk Posted August 15, 2017 #2 Share Posted August 15, 2017 Just checked, and logged in without any problems. I didn't see the message you received. I use Firefox. Hope that helps Link to comment Share on other sites More sharing options...
Malch_uk Posted August 15, 2017 Author #3 Share Posted August 15, 2017 Ah, working for me now too. Think they've fixed it as sent them an email last night and earlier today with details and just had a reply. Thanks for checking. Link to comment Share on other sites More sharing options...
tring Posted August 15, 2017 #4 Share Posted August 15, 2017 Works fine for me as well. We use windows 10. Perhaps it is your computer if you are still having problems. Have you used it before or are you new to Fred? Link to comment Share on other sites More sharing options...
Malch_uk Posted August 16, 2017 Author #5 Share Posted August 16, 2017 Was still playing up yesterday afternoon. Would allow you to book shore trips but the payment screen crashed out with an error code. After reporting this the IT team arranged for the Shore Excursions team to call me and take my booking over the phone. Received a nice email this morning from the IT team. Impressed with the service: Terri Xxxxxx <Terri.Xxxxxx@fredolsen.co.uk> Today at 8:32 To malch_uk@xxxxxx.co.uk Message body Great to hear. Thank you Malcolm, you have been a tremendous help. I hope you have a wonderful cruise! Best, Terri Link to comment Share on other sites More sharing options...
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