Non OBC at Casino or extra staff tipping (NOT DSC) - how to know for sure?

[onlineangel]

I know, I know - yet another thread related to this but I do have a question I have not seen an answer to anywhere.

 

I have read too many threads to count regarding whether it is or is not allowable to use NON refundable OBC either in the casino (basically cashing it out for the 3% fee) or as additional staff tips (NOT referring to DSC). The general consensus is it is allowed though some have had issues and been denied but I'm not sure if they found this out after the fact or not.

 

My question is how would I know or could I tell for absolute sure whether a charge in the Casino (+3% fee) to my on board account or any additional tips to staff would be applied to my non refundable OBC or not? I know the casino technically is just charging it to my account and has no knowledge of, nor would they care, what OBC I may or may not have.

 

My concern is that I would end up being one of the few that seems to be denied having the non refundable OBC applied for such charges on my account. How did those that were not able to determine this was the case? I'd hate to charge $XXX in the casino expecting it to come out of my non refundable OBC only to find out on the last day that isn't the case.

(I've seen some say that such charges were reflected correctly in their account as they checked it daily showing their non refundable OBC being used but then that was reverted last day to where the non refundable OBC was not actually used.)

 

tl;dr

Is there any way to know for sure before actually doing a casino or additional staff tip (NOT DSC) charge if my non refundable OBC will be applied to these charges or would I just be taking a chance hoping that I'm not one of the unlucky ones that weren't able to?

 

I am asking specifically for the Sun.

 

Thanks!

[emcelh]

I know, I know - yet another thread related to this but I do have a question I have not seen an answer to anywhere.

 

I have read too many threads to count regarding whether it is or is not allowable to use NON refundable OBC either in the casino (basically cashing it out for the 3% fee) or as additional staff tips (NOT referring to DSC). The general consensus is it is allowed though some have had issues and been denied but I'm not sure if they found this out after the fact or not.

 

My question is how would I know or could I tell for absolute sure whether a charge in the Casino (+3% fee) to my on board account or any additional tips to staff would be applied to my non refundable OBC or not? I know the casino technically is just charging it to my account and has no knowledge of, nor would they care, what OBC I may or may not have.

 

My concern is that I would end up being one of the few that seems to be denied having the non refundable OBC applied for such charges on my account. How did those that were not able to determine this was the case? I'd hate to charge $XXX in the casino expecting it to come out of my non refundable OBC only to find out on the last day that isn't the case.

(I've seen some say that such charges were reflected correctly in their account as they checked it daily showing their non refundable OBC being used but then that was reverted last day to where the non refundable OBC was not actually used.)

 

tl;dr

Is there any way to know for sure before actually doing a casino or additional staff tip (NOT DSC) charge if my non refundable OBC will be applied to these charges or would I just be taking a chance hoping that I'm not one of the unlucky ones that weren't able to?

 

I am asking specifically for the Sun.

 

Thanks!

I've never used non-refundable OBC for the casino but have used it for tips for butler, concierge and room steward with no issues.

[onlineangel]

I've never used non-refundable OBC for the casino but have used it for tips for butler, concierge and room steward with no issues.

As have most people it seems but how did you *know* your non refundable OBC was being used for those additional tips and that you weren't being charged additional to your account?

Or is it just that I should trust the system and workers to do everything correctly and not worry about being one of the unlucky ones?

I assume you don't specifically state to them you'd like to use non refundable OBC for the additional tips? Or do you?

[cruiser1955a]

I've never used non-refundable OBC for the casino but have used it for tips for butler, concierge and room steward with no issues.

 

This is what we're hoping to do. How did you convert your OBC into separate tips for your butler, concierge, and steward ?

 

Did you convert it to cash ?

Did guest services give specific amounts to them out of your OBC ?

 

We're also wondering whether remaining OBC would be automatically applied to the DSC at the end of the cruise (we didn't prepay DSC).

[onlineangel]

This is what we're hoping to do. How did you convert your OBC into separate tips for your butler, concierge, and steward ?

 

Did you convert it to cash ?

Did guest services give specific amounts to them out of your OBC ?

 

We're also wondering whether remaining OBC would be automatically applied to the DSC at the end of the cruise (we didn't prepay DSC).

From what I have read, Guest Services will deposit an amount you specify into their account (you have to provide the name/position, I believe) and they will give you a slip you can give to the person so they are aware.

REFUNDABLE OBC you have, if any, can be applied to DSC. Non refundable OBC cannot be used for DSC.

[Got Tequila?]

This is what we're hoping to do. How did you convert your OBC into separate tips for your butler, concierge, and steward ?

 

Did you convert it to cash ?

Did guest services give specific amounts to them out of your OBC ?

 

We're also wondering whether remaining OBC would be automatically applied to the DSC at the end of the cruise (we didn't prepay DSC).

 

 

Just go to the desk in the Atrium. Give them the name of the employee you want to give a tip to, and they will give you a receipt you can give them and will add it as a charge to your account then they credit that employees account for the amount you authorized.