Ladysilver Posted November 21, 2017 #1 Share Posted November 21, 2017 For those of you who have moved your cancelled cruise, did you get the OBC as promised in the "cancellation email" on top of the OBC already offered for the cruise you booked? I was told you don't get both. I thought the OBC offered in the email was a way of telling me "I'm sorry we had to cancel your cruise. So here's some EXTRA OBC." I feel even more cheated now. :( Link to comment Share on other sites More sharing options...
Ladysilver Posted November 21, 2017 Author #2 Share Posted November 21, 2017 For those of you who have moved your cancelled cruise, did you get the OBC as promised in the "cancellation email" on top of the OBC already offered for the cruise you booked? I was told you don't get both. I thought the OBC offered in the email was a way of telling me "I'm sorry we had to cancel your cruise. So here's some EXTRA OBC." I feel even more cheated now. :( I just got off the phone. Got a very knowledgeable woman who fixed my OBC. She gave me the extra $100. No problem! A total of $250.00! Sometimes it takes a few tries to get it right and I don't give up easily! :D Link to comment Share on other sites More sharing options...
kayehall Posted November 21, 2017 #3 Share Posted November 21, 2017 We were confirmed on the Adventure with $50.00 OBC. RCCL cancelled the cruise and offered us $200.00 OBC on the Jewel. We did NOT get $250.00 because the 2 offers could not be combined. Link to comment Share on other sites More sharing options...
Mark_UK Posted November 21, 2017 #4 Share Posted November 21, 2017 I am potentially having my offer of 'all inclusive' (2 x Deluxe Drinks packages, worth around $900 for 9 nights on Enchantment) replaced with $100obc per stateroom. Outrageous really. Link to comment Share on other sites More sharing options...
Ladysilver Posted November 21, 2017 Author #5 Share Posted November 21, 2017 We were confirmed on the Adventure with $50.00 OBC. RCCL cancelled the cruise and offered us $200.00 OBC on the Jewel. We did NOT get $250.00 because the 2 offers could not be combined. That was my problem. After trying several times, I finally talked to someone who immediately combined my OBC. :) Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted November 22, 2017 #6 Share Posted November 22, 2017 I get it all the time, no problems Sent from my HTC One_M8 using Forums mobile app Link to comment Share on other sites More sharing options...
pspercy Posted November 22, 2017 #7 Share Posted November 22, 2017 They also said they'd be calling everyone affected, nothing heard here yet. Link to comment Share on other sites More sharing options...
Ladysilver Posted November 22, 2017 Author #8 Share Posted November 22, 2017 They also said they'd be calling everyone affected, nothing heard here yet. I was not going to wait and possibly miss out on the room I wanted so I called them. Link to comment Share on other sites More sharing options...
pspercy Posted November 22, 2017 #9 Share Posted November 22, 2017 I was not going to wait and possibly miss out on the room I wanted so I called them. Thought of booking New Year's for 2019/20 but it's already filling up (balcs) ! So I'm going the refund route for both bookings. Sure wish NCL would come back! Link to comment Share on other sites More sharing options...
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