denthygmeech Posted December 27, 2017 #1 Share Posted December 27, 2017 We are on the Jewel sailing February 11 out of San Juan. We have booked excursions for each port. Can we cancel the excursion for a refund if we change our mind? When do we need to cancel? What is the deadline? Thanks Link to comment Share on other sites More sharing options...
cruzgryphon Posted December 27, 2017 #2 Share Posted December 27, 2017 I think RCL recently went with a two days before the excursion cancellation policy (used to be 24 hours). Note that if you pay for your excursion with a credit card pre-cruise, if you cancel they won't refund your credit card but rather give you a shipboard credit. Link to comment Share on other sites More sharing options...
njkruzer Posted December 27, 2017 #3 Share Posted December 27, 2017 Yes, usually up to 24-48 hrs in advance. If before sailing then they should refund to the cc you used to pay, if onboard it goes to obc. Link to comment Share on other sites More sharing options...
Clarea Posted December 27, 2017 #4 Share Posted December 27, 2017 We are on the Jewel sailing February 11 out of San Juan. We have booked excursions for each port. Can we cancel the excursion for a refund if we change our mind? When do we need to cancel? What is the deadline? Thanks 3 days before the sailing date to get a refund to the credit card. Once onboard,, 2 days before the excursion to get a credit to your onboard account. Link to comment Share on other sites More sharing options...
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