Question about FCC and cancelling?

[lumpyspaceprincess]

Relatively new to cruising. So I have a 5 night Bermuda on Anthem sailing in April that I am 90% sure I will have to cancel. There are 2 guests. I am before final payment date and Royal told me over the phone that becasue it was a Non refundable deposit of $500, by cancelling I will forfeit $100pp fee and receieve the rest of the deposit ($300) as a FCC to be used within a year. However, when I initially booked this cruise, I called and had them apply a FCC from a cruise that was cancelled due to Irma in Septemeber.

 

If you cancel a cruise that had a FCC applied to it, will you get that back as well or fofeit it? I will try to call again when I can, but thought maybe someone knew the dealio with a situation like this

 

Thanks in advance

[Clarea]

Relatively new to cruising. So I have a 5 night Bermuda on Anthem sailing in April that I am 90% sure I will have to cancel. There are 2 guests. I am before final payment date and Royal told me over the phone that becasue it was a Non refundable deposit of $500, by cancelling I will forfeit $100pp fee and receieve the rest of the deposit ($300) as a FCC to be used within a year. However, when I initially booked this cruise, I called and had them apply a FCC from a cruise that was cancelled due to Irma in Septemeber.

 

If you cancel a cruise that had a FCC applied to it, will you get that back as well or fofeit it? I will try to call again when I can, but thought maybe someone knew the dealio with a situation like this

 

Thanks in advance

You can move the FCC to another cruise, but you will still be limited by the original expiration date of that FCC.

[cruisinfanatic]

Relatively new to cruising. So I have a 5 night Bermuda on Anthem sailing in April that I am 90% sure I will have to cancel. There are 2 guests. I am before final payment date and Royal told me over the phone that becasue it was a Non refundable deposit of $500, by cancelling I will forfeit $100pp fee and receieve the rest of the deposit ($300) as a FCC to be used within a year. However, when I initially booked this cruise, I called and had them apply a FCC from a cruise that was cancelled due to Irma in Septemeber.

 

If you cancel a cruise that had a FCC applied to it, will you get that back as well or fofeit it? I will try to call again when I can, but thought maybe someone knew the dealio with a situation like this

 

Thanks in advance

The way I understood this as it applies to me also is that you will receive the penalty of $100 pp if you booked non refundable. The rest of the deposit goes towrad another cruise booked within 1 year. The credit you received for the cancelled cruise would be lost if you just cancelled. My TA said that I would not lose it if I just changed the ship and or date.