lweber05 Posted February 28, 2018 #1 Share Posted February 28, 2018 What is the best procedure to have a wheelchair available at the time of boarding? Link to comment Share on other sites More sharing options...
phoenix1181 Posted February 28, 2018 #2 Share Posted February 28, 2018 If you need a wheelchair to use during the cruise, contact http://www.specialneedsatsea.com/. I'm afraid I can't help of you need wheelchair assistance for boarding. Link to comment Share on other sites More sharing options...
lweber05 Posted February 28, 2018 Author #3 Share Posted February 28, 2018 If you need a wheelchair to use during the cruise, contact http://www.specialneedsatsea.com/. I'm afraid I can't help of you need wheelchair assistance for boarding. Thank you, but i am merely seeking information on boarding assistance. Link to comment Share on other sites More sharing options...
pizzalady1 Posted February 28, 2018 #4 Share Posted February 28, 2018 Email the Access Desk at accessdesk@ncl.com and tell them you will need wheelchair assistance for embarkation and debarkation. They will send you a form that needs to be completed and sent back to them. When you get to the terminal tell them that you need wheelchair assistance and they will take you anywhere you need to go, ie: MDR, buffet, wherever. There may be a wait if there are a lot of people needing assistance and/or there is a limited number of crew assigned. Link to comment Share on other sites More sharing options...
NMLady Posted March 1, 2018 #5 Share Posted March 1, 2018 Email the Access Desk at accessdesk@ncl.com and tell them you will need wheelchair assistance for embarkation and debarkation. They will send you a form that needs to be completed and sent back to them. When you get to the terminal tell them that you need wheelchair assistance and they will take you anywhere you need to go, ie: MDR, buffet, wherever. There may be a wait if there are a lot of people needing assistance and/or there is a limited number of crew assigned. This is the correct answer. Mobility impaired check in is furthest to the left but there should be a crew member before that to help. Link to comment Share on other sites More sharing options...
GlamorousGirl Posted March 1, 2018 #6 Share Posted March 1, 2018 Email the Access Desk at accessdesk@ncl.com and tell them you will need wheelchair assistance for embarkation and debarkation. They will send you a form that needs to be completed and sent back to them. When you get to the terminal tell them that you need wheelchair assistance and they will take you anywhere you need to go, ie: MDR, buffet, wherever. There may be a wait if there are a lot of people needing assistance and/or there is a limited number of crew assigned. My husband is disabled and I can also confirm this information is correct. They probably could accommodate you if you just showed up and asked for help, but to be on the safe side contact them in advance. Someone will help you get checked in, probably including skipping the lines, and onto the ship wherever you want to be dropped off. I have found them extremely efficient and helpful. Then you will be on your own until disembarkation until you make alternate arrangements for the rest of the cruise. NOTE: when you contact them to let them know you need wheelchair assistance they will limit the excursions that are available to sign up for. There were several I was able to sign up for that my husband was not. Link to comment Share on other sites More sharing options...
kokopelli-az Posted March 1, 2018 #7 Share Posted March 1, 2018 Email the Access Desk at accessdesk@ncl.com and tell them you will need wheelchair assistance for embarkation and debarkation. They will send you a form that needs to be completed and sent back to them. When you get to the terminal tell them that you need wheelchair assistance and they will take you anywhere you need to go, ie: MDR, buffet, wherever. There may be a wait if there are a lot of people needing assistance and/or there is a limited number of crew assigned. Yes this is correct. Also, if you need a wheelchair upon disembarkation, on the last day in your daily newsletter it will mention where people who need wheelchair assistance meet. (We always get at the meeting place early to disembark since there are usually quite a few people needing wheelchair assistance.) Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now