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kokopelli-az

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Everything posted by kokopelli-az

  1. OK, here is the response from Royal about not being able to submit the Special Needs form : In the meantime, you may email us at special_needs@rccl.com and kindly send your booking details, the name of the guest who will be needing the accommodations, and the list of accommodations so we can note the reservation. There's no need to fill out the form. Just compose an email with above details and please send it to the email address above.
  2. The online form will not submit for me either. And I tried two different browsers. I emailed Royal today and told them about this issue and asked them to send me a link with a special needs form where not only could you complete it on line, but you could also submit it on line.
  3. Here are the Elite Plus benefits (from February on the Apex) FYI.
  4. You might want to hop on over to the Disabled Travel forum and post your question. Also do a search on that forum for the ports you will be visiting. https://boards.cruisecritic.com/forum/114-disabled-cruise-travel/
  5. Don't forget you need to report to Carnival's Access Department that you are on dialysis and will be bringing supplies. Have you seen their page about this? https://www.carnival.com/about-carnival/special-needs You might find this interesting. It's a few years old but has timely tips. https://homedialysis.org/news-and-research/blog/196-cruising-with-home-dialysis-tips-from-a-platinum-cruiser Never, not ever, let your life saving equipment out of your sight.
  6. Start here. You need to let Celebrity know about your needs. This link is for accessible excursions. https://www.celebritycruises.com/special-needs/accessible-shore-excursions
  7. You might post this inquiry also on the Princess board. ie, "anyone currently on, or soon to be on, the Sun Princess in an accessible stateroom who can let me know about whether there are automatic doors?" Let them know what kind of stateroom you will be in because sometimes the fancier ones have amenities the others don't have.
  8. Accessible staterooms get booked very early. Glad you were able to get one. For your next cruise 😎 book your accessible stateroom early to be sure you get one. 😉
  9. You might post this on the Celebrity forum and ask if there is anyone currently, or soon to be, on the Beyond who could take photos or confirm access to the pool.
  10. Have you done a search for a Hoyer left on this forum? There are several discussions about it. Do you have an accessible stateroom? You will most certainly need one. And check with Royal's Access Department. They will need to know about the Hoyer and wheelchair. https://www.royalcaribbean.com/experience/accessible-cruising Cory Lee has a discussion on his website with Royal's Director of Disabilities and he mentions a Hoyer lift. https://www.royalcaribbean.com/experience/accessible-cruising
  11. Hop over to the Disabled Cruise Travel board. Post your question there or do a search on that board for oxygen and concentrator. https://boards.cruisecritic.com/forum/114-disabled-cruise-travel/ You will also need to complete a special needs form for Princess. Contact their Access Desk for this.
  12. One of the advantages of having the pusher from the airline is that they know exactly how to get from Point A to Point B, know all the short-cuts and how to navigate security and lines efficiently.
  13. Definitely post your query on the Disabled Cruise Travel board as mentioned by @GeezerCouple
  14. Look here: https://www.youtube.com/watch?v=DL_3Hb9ghjA
  15. Depends on location, supply and demand. Contact SpecialNeedsatSea.com and Scootaround.com for pricing. Make sure you are comparing apples to apples. Sometimes they will price it with insurance so you want to be sure your quotes are for the same thing. Both companies pretty much offer the same scooters for rent. PS. We have never opted for the insurance.....
  16. If you buy or rent a scooter, you probably need an accessible stateroom so you can get it through the door. Accessible staterooms go very fast so if this is what you intend on getting, book one as soon as possible. Check out the Disabled Cruise Travel board. You will get a lot of information there. https://boards.cruisecritic.com/forum/114-disabled-cruise-travel/ And Royal's information here: https://www.royalcaribbean.com/experience/accessible-cruising/mobility-disabilities
  17. Are you trying to complete the special needs form for Royal Caribbean? Here's their form but I don't see where it says anything about country of residence. https://www.royalcaribbean.com/resources/guest-special-needs
  18. When we were in Rome we used https://www.romecabs.com/ Highly recommended. They picked us up at FCO and took us to our hotel. They took us on a little tour (I think it's called a mini tour, but there are other options) on the way to the hotel which was very nice. The next day they picked us up and took us to Civitavecchia and after the cruise picked us up again at Civitavecchia and took us to FCO. This was all in a SUV/mini-van. Contact them and see if they have any accessible vehicles; however, if you can break down the scooter that will be a plus. They will tailor tours for you. Excellent communication with this company. I would book with them again in a heartbeat. There is also this place. I don't have any experience with them but they might be worth checking out if you want an accessible vehicle. https://www.transfers-rome-civitavecchia.com/wheelchair-rome-taxi-transfers/
  19. I would ask where you purchased the Travel Pro if the battery is wet or dry. And maybe if there are specs that include the battery information for your particular scooter that would be helpful to print out and have with you when you travel. You need to be prepared, as the airline agents do not always know so if you have a printout of your battery information, that would be helpful for them. Once you find out, contact your airline to verify they allow the type of battery you have. If you are going to be on American again, you need to contact their Special Assistance to ask: Call Special Assistance (American Airlines) To make accessibility arrangements, call us for help: 800-237-7976
  20. I am going to be calling Scootaround the end of the month for a scooter rental. I can't wait to hear what they have to say about the USCRUISE coupon code. It's even on their website: https://scootaround.com/en/united-spinal-members I shall report back.....
  21. It all depends on supply and demand. I would compare prices of the scooter with both Scootaround (use the code) and Special Needs at Sea. Make sure you are comparing the same thing with both companies because as mentioned above, Scootaround will add the insurance to your price. (We never buy the insurance...)
  22. I mentioned to the room steward that there should be a sign on the charging station to not charge scooters with it and to charge scooters using a wall outlet. There would be lots of people with scooters in this stateroom since it was an accessible stateroom....
  23. You will get better responses if you post your query on the Disabled Cruise Travel board: https://boards.cruisecritic.com/forum/114-disabled-cruise-travel/
  24. Your fellow passengers finding you invisible in front of elevators is entirely another issue…😡 There are lots of threads on this topic in the Disabled Cruise Travel board.
  25. It worked in February. I'm booking a scooter for April so when it gets closer to the departure date, I will call Scootaround and request to use the USCruise discount code. From Scootaround's website: https://scootaround.com/en/united-spinal-members
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