nat_mychelle Posted April 13, 2018 #1 Share Posted April 13, 2018 My husband recently canceled one cruise we were planning and we were told that we had a future cruise credit. He doesn’t remember/deleted any email he may have received with information on this. We are looking to book another cruise. How do we redeem this? Can I book online and then call or do I need to call to book? Thanks Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
loxley Posted April 13, 2018 #2 Share Posted April 13, 2018 My husband recently canceled one cruise we were planning and we were told that we had a future cruise credit. He doesn’t remember/deleted any email he may have received with information on this. We are looking to book another cruise. How do we redeem this? Can I book online and then call or do I need to call to book? Thanks Sent from my iPhone using Forums You need to call. Sent from my Pixel XL using Tapatalk Link to comment Share on other sites More sharing options...
Micahs Grandad Posted April 13, 2018 #3 Share Posted April 13, 2018 My husband recently canceled one cruise we were planning and we were told that we had a future cruise credit. He doesn’t remember/deleted any email he may have received with information on this. We are looking to book another cruise. How do we redeem this? Can I book online and then call or do I need to call to book? Thanks Sent from my iPhone using Forums Call and give them your vifp number and they should be able to give you the info on it. Link to comment Share on other sites More sharing options...
Schoifmom Posted April 13, 2018 #4 Share Posted April 13, 2018 Also, it cannot be used for the deposit (unless you find a super-cooperative customer service agent). It can be applied to the new cruise, though, once the deposit is paid and if it is within 2 years of the date of the previous cancellation. Link to comment Share on other sites More sharing options...
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