cruisinforabruising Posted April 27, 2018 #1 Share Posted April 27, 2018 So I was looking at my December 2 booking for the Allure and wanted my father to join us. He wants a junior suite minimum. However, when you place just 2 people in the cabin it shows all the suites are "Sold Out". This is total BS because if you increase the occupancy level magically JS show up. So essentially what the RC website is trying to do (I get it from a business aspect but really bad CS) is get the occupancy level up for the sailing. Has anyone had any luck calling RC in this situation and they can book it over the phone? It's hard to even compare costs when RC plays these games. Thanks Link to comment Share on other sites More sharing options...
cruisinforabruising Posted April 27, 2018 Author #2 Share Posted April 27, 2018 Also, is there anywhere you can go to actually see what rooms are available and not rely on what RCs website claims is available? Link to comment Share on other sites More sharing options...
LuCruise Posted April 27, 2018 #3 Share Posted April 27, 2018 Also, is there anywhere you can go to actually see what rooms are available and not rely on what RCs website claims is available? Trick I learned from here on cruise critic....do a mock booking on the Royal Caribbean UK site. Their site shows all available staterooms. Link to comment Share on other sites More sharing options...
gooners1968 Posted April 27, 2018 #4 Share Posted April 27, 2018 I have checked the RC UK site-there are JS cabins available but not for 2 guests. So it's the same situation as what you describe on the US site Link to comment Share on other sites More sharing options...
cruisinforabruising Posted April 27, 2018 Author #5 Share Posted April 27, 2018 Trick I learned from here on cruise critic....do a mock booking on the Royal Caribbean UK site. Their site shows all available staterooms. Thanks for the tip. Went there and its the same thing JS are "Sold Out" for 2 people but magically appear when its 4 in the stateroom. Link to comment Share on other sites More sharing options...
LB_NJ Posted April 27, 2018 #6 Share Posted April 27, 2018 I assume they have a minimum price they want for the JS. Have you tried calling and offered to pay for 3 people and only have 2 sail? Link to comment Share on other sites More sharing options...
cruisinforabruising Posted April 27, 2018 Author #7 Share Posted April 27, 2018 I assume they have a minimum price they want for the JS. Have you tried calling and offered to pay for 3 people and only have 2 sail? I called for my father. Its all based on inventory and they have call their inventory department to see if they would release one. They will call me back hopefully shortly with an answer. The Rep seems to think that in this case they would release one. We shall see. Link to comment Share on other sites More sharing options...
OhioCraig Posted April 27, 2018 #8 Share Posted April 27, 2018 They should be willing to do it. I just ran into a similar issue. I am traveling alone and the Junior Suite Guarantee would only show up for two or more people and not just one person. Called them up and they took care of it while I waited on hold. Link to comment Share on other sites More sharing options...
Ken at the beach Posted April 27, 2018 #9 Share Posted April 27, 2018 So I was looking at my December 2 booking for the Allure and wanted my father to join us. He wants a junior suite minimum. However, when you place just 2 people in the cabin it shows all the suites are "Sold Out". This is total BS because if you increase the occupancy level magically JS show up. So essentially what the RC website is trying to do (I get it from a business aspect but really bad CS) is get the occupancy level up for the sailing. Has anyone had any luck calling RC in this situation and they can book it over the phone? It's hard to even compare costs when RC plays these games. Thanks They started this policy almost a year ago. Certain ships and sail dates they restrict the occupancy levels of cabins and enforce the higher occupancy loads. If they don’t release a cabin and you really want it then book it for 3 people and have 2 of them them be a no show at the pier. You would get back port fees and taxes for the 2 no shows. Link to comment Share on other sites More sharing options...
ONECRUISER Posted April 27, 2018 #10 Share Posted April 27, 2018 They started this policy almost a year ago. Certain ships and sail dates they restrict the occupancy levels of cabins and enforce the higher occupancy loads. If they don’t release a cabin and you really want it then book it for 3 people and have 2 of them them be a no show at the pier. You would get back port fees and taxes for the 2 no shows. Agree. My kids/Grands needed Minimum 4 to a cabin, only had 3 last year. Then in my situation. Have 9 scheduled cruises sailing by myself. 2 of them and 2 I took Dec2017 I had to have MINIMUM 2 passengers. So book my daughter with me, she is a no show at sailing with me sailing alone. I get her port tax back after... I always check one and two passengers, never know which is cheaper and what cabins available... Link to comment Share on other sites More sharing options...
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