mickrory Posted May 17, 2018 #1 Share Posted May 17, 2018 Received my setsail doc and luggage tags for Britannia sailing next month, applied for my £150 OBC for my shareholding which P&O have approved but can't see the credit anywhere. When we cruise on Princess you can see if the OBC has been applied on the shipboard account prior to sailing. Have I missed something and its tucked away somewhereor do you just assume it's been applied? Link to comment Share on other sites More sharing options...
Rare DamianG Posted May 17, 2018 #2 Share Posted May 17, 2018 We've just had ours applied and it was confirmed via a new booking confirmation document (received via email). I suggest you ask them to send you a new booking confirmation which shows the updated OBC. All the best. Damian Link to comment Share on other sites More sharing options...
BrianI Posted May 17, 2018 #3 Share Posted May 17, 2018 I have always received a revised P&O invoice showing the revised on board credit. Check with whoever you booked with. Brian Link to comment Share on other sites More sharing options...
Scorpio41 Posted May 19, 2018 #4 Share Posted May 19, 2018 You will need to contact P&O as the benefit needs to be added two weeks prior to sailing at the latest. We call the the Share centre as they hold a our shares with our reference number and they contact P&O, then we get the confirmation letter from the travel agent. Link to comment Share on other sites More sharing options...
Cristaltips Posted May 19, 2018 #5 Share Posted May 19, 2018 If you e mail shareholderbenefits@carnivalgroup.com, they willl sort it for you. If it’s the first time, they'll want a copy of your share certificate but after that it’s easy as they’ll have the details on file. They email you back to tell you they’ve applied it to your account. Link to comment Share on other sites More sharing options...
shallwe Posted May 20, 2018 #6 Share Posted May 20, 2018 You don't have to have a share certificate. I print off a copy of my broker dealing account statement, black out the bits I don't want them to see, then email them to the shareholder email address. A couple of days later I got an email confirming that the OBC has been applied then a few days later, a revised 'invoice' from my TA arrived. Sent from my Moto G (5S) Plus using Forums mobile app Link to comment Share on other sites More sharing options...
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