glituner32 Posted May 31, 2018 #1 Share Posted May 31, 2018 Hi, If I have a Carnival Electronic gift card and say I use it to purchase a shore excursion and then canceled the shore excursion before my cruise date. How do they refund the gift card amount, do they just load it back to the Gift card itself or have some sort of credit in their system? Thanks Link to comment Share on other sites More sharing options...
ManyMore Posted May 31, 2018 #2 Share Posted May 31, 2018 the card Link to comment Share on other sites More sharing options...
camijo Posted May 31, 2018 #3 Share Posted May 31, 2018 A new card will be mailed to you. I just went through this. I finally emailed to follow up and I just got a new card on Tuesday, I canceled my excursion 3 weeks prior to Tuesday. Link to comment Share on other sites More sharing options...
Schoifmom Posted May 31, 2018 #4 Share Posted May 31, 2018 Carnival gift cards (e-cards or physical cards) are not reloadable. Carnival will mail you a new card. If you don't see it within 7 days, I would follow up with them. Link to comment Share on other sites More sharing options...
camijo Posted May 31, 2018 #5 Share Posted May 31, 2018 If you don't see it within 7 days, I would follow up with them. This! I actually tried going through my TA first, wasn't successful so I contacted Carnival on my own and in no time, I had my Carnival gift card. Link to comment Share on other sites More sharing options...
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