princess site wont take more than 8 characters of my password

[luckyinpa]

tried 2 different browsers. very weird. any idea why the site would only allow 8 character passwords today? ive tried other sites and the long passwords work fine

[Bubbs33]

Site appears to be down.

[luckyinpa]

still wont take my password. really bizarre to stop at 8 characters. i can see if the site didnt come up at all but otherwise its fine. weird!

[TriumphGuy]

This has been the case for a while. I had a 9 character password and even after I changed it and enter the new 8 character password it still won't let me in unless I delete one character. Switching browsers, clearing history, cookies, etc., makes no difference.
I will not enter my CC details until a week before our cruise and then I watch my card like a hawk. I have NO confidence in Princess' IT security.

[luckyinpa]

1 minute ago, TriumphGuy said:

This has been the case for a while. I had a 9 character password and even after I changed it and enter the new 8 character password it still won't let me in unless I delete one character. Switching browsers, clearing history, cookies, etc., makes no difference.
I will not enter my CC details until a week before our cruise and then I watch my card like a hawk. I have NO confidence in Princess' IT security.

 

not in my case. ive had the same password for years  and never had to truncate/change it before. also how in the world do they hard code in that you cannot put in more than 8? every other site i use, you can type in 100 if you want. they will be wrong of course. just bizaree

 

also i switched computers and still the same issue so its not just my machine

[Itchy&Scratchy]

it's been doing it for several weeks now. I have a 9 digit password, the site truncates it at 8, but still lets me in. :)

[Diver2014]

Princess website was down earlier today.  I got a message stating 'Technical Difficulties' when I tried to sign in but it seems to be working now.