jhannah Posted April 24, 2019 #51 Share Posted April 24, 2019 On 11/28/2018 at 8:07 PM, Krazy Kruizers said: I asked a couple of the servers in the Pinnacle Grill and the Tamarind -- they told me that whatever tips they are given personally -- they get to keep -- not put into a pool. Does this mean if you just leave it on the table and don't hand it to them personally that it goes into the pool? Link to comment Share on other sites More sharing options...
lillulu Posted April 24, 2019 #52 Share Posted April 24, 2019 On 11/29/2018 at 8:33 AM, doublebzz said: Given the bad experiences that some posters have reported, has anybody ever requested their surcharge refunded? I have seen post on here where people have adjusted their tip. I myself have never done it. I know that it goes to all and not just that one person who might have not treated me as expected. Maybe they were having a bad day. Or a bad week. Perhaps they are missing home, their child, who knows. So I will not penalize others because of one bad apple. Just my opinion. 1 Link to comment Share on other sites More sharing options...
frankc98376 Posted April 24, 2019 #53 Share Posted April 24, 2019 4 minutes ago, lillulu said: I have seen post on here where people have adjusted their tip. I myself have never done it. I know that it goes to all and not just that one person who might have not treated me as expected. Maybe they were having a bad day. Or a bad week. Perhaps they are missing home, their child, who knows. So I will not penalize others because of one bad apple. Just my opinion. Our last cruise included gratuities in a promo when we booked- we spoke to the Concierge and filled out the form to add $25 per day to it. I can't even imagine lowering or removing it- everyone works so hard to make us happy. 1 Link to comment Share on other sites More sharing options...
Bonbon65 Posted April 24, 2019 #54 Share Posted April 24, 2019 I have been at the desk when people have taken off the gratuities and it really bothers me. There are a lot of hard working staff on board. Are some not perfect? Probably, but I would never consider penalizing all of them for that. I always bring extra cash for room stewards and some dining staff. 1 Link to comment Share on other sites More sharing options...
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