Can I substitute another person on a booked room?

[dsarge390]

 Hello, Critics.

 We are sailing the Escape out of NY on Feb. 3rd for a 14 day family adventure. My mother booked a balcony room solo (single passenger). It is now unlikely she will be able to go now due to a health concern. My sister in law may want to go in her place. Before I call, does NCL allow a "passenger swap" of the room? Or is it easier to just add her to the room, and mom just becomes a no show? I would think that sis-in-law would have to pick up the additional taxes and fees.

 Also, I paid an outside travel insurance firm $$$ that would cover the trip expense if mom doesn't go, so not all is lost. Just trying to make this less painful because I'm sure putting in for a travel claim is got to be a pain in the A**. Let me know what you think. I know one thing, I'm going....

[TrumpyNor]

Just be aware that the travel insurance company will need some sort of documentation from NCL that your mothers part of the ticket has been cancelled in order to pay out the money you have paid on your mothers part..

[dsarge390]

Got it. Thank you, Trumpy.

[Relax@Sea]

I never had a problem changing people in cabins and then changing that person to the primary person. Some Cruise lines charge for a name change I am not sure if NCL does, but from past experience with NCL they have not charged for those changes.