Fluffy Terry Posted January 24, 2019 #1 Share Posted January 24, 2019 Forgot to add this into our review and it is something upsetting. We have cruised with RCCL since 2002 and this is the first time this has happened. We had a notice in our room on arrival that one of our bags had been pulled by security and we had to go down to obtain it. My husband has always had loads of electronics as he carries a very expensive movie camera, a camera and I always have my ereader. So a few things that need charging. He has always carried a small multi outlet (surge protected) extension cord. This time unfortunely instead of putting it into his carryon with his camera equipment he put it into his large bag. RCCL confiscated it and said he would get it back at the end of the cruise and to obtain one from our room steward. Well got over it and obtained one from our room steward for the cruise. The problem was at the end of the cruise. After being in line for almost an hour to get thru security we had to find where to pickup the cord (as it isnt marked). It turned out to be hidden way over in the corner. We only had so much time to get the cord and get our transfer to the airport. So my hubby went and stood in line with many other people. He said many people came up with RCCL personal and were ushered thru while they stood there. He waited patiently in line for over 1/2 hour while others were ushered thru. The lady was rude and told him that he would have to go back and go thru security and customs again before he could obtain his $9 cord. Well after waiting 1/2 an hour, and being told by a very rude individual he would have to do it again he said they could keep the cord. We have never had this happen before in all the time we have been cruising with RCCL. I dont think this is any way they should be treating their customers, and with having already gone thru the procedure why would he have to do it again, they should have just handed him the cord. It isnt like he was carrying contraband, it was a power cord. What even makes me more angry is others on our cruise said they had put things in their carryon (iron. cords etc) and they were not questioned. Link to comment Share on other sites More sharing options...
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